Agree -- I wanted to hear more of the guitar.

On Mon, Jan 21, 2013 at 12:28 PM, Eric Platt <epericmpl...@gmail.com> wrote:

> Well, I'll be the first one to complain about the video - the slide guitar
> wasn't audible enough on the outdoor jam.  Excellent playing but coulda
> used a second microphone to pick up the instruments better. (That's the
> guitar playing side of me coming out).
>
> Otherwise it was a very enjoyable video.  Makes me want to head back out
> west some day.
>
> Eric Platt
> St. Paul, MN
>
> On Mon, Jan 21, 2013 at 8:45 AM, PATRICK MOORE <bertin...@gmail.com>wrote:
>
>> I was impressed by Mark's articulation and by the obvious lack of
>> "attitude" among the speakers.
>>
>> Packing: the packing for frames and bikes I've received have been real
>> works of art in themselves.
>>
>>
>> On Mon, Jan 21, 2013 at 12:42 AM, Joe Bernard <joerem...@gmail.com>wrote:
>>
>>> Wow..I didn't know John left. To me he's almost as much "Rivendell" as
>>> Grant is. I'm sorry to see him go, and wish him well.
>>>
>>> Joe Bernard
>>> Vallejo, CA.
>>>
>>>
>>> On Saturday, January 19, 2013 11:46:56 PM UTC-8, grant wrote:
>>>
>>>> John got married and he and his wife (high school sweethearts
>>>> reconnected!) moved to Oregon in early Nov to be near family. Losing John
>>>> was gigantic, but I'm in contact with him daily and it's not all
>>>> pleasure---he may work a few hours a week for us. Mark is the new GM, and
>>>> we're all happy about that. It wasn't a case of -- having to promote from
>>>> within. Mark knows the job, conferred with John about it...and has been
>>>> doing great.
>>>> Anyway, we ALL miss John so much, and he'd have been great  in the
>>>> video. His office would have stolen the show.
>>>> Thank you all for liking it, and to whatever extent Rivendell Bicycle *
>>>> works*, now you know why. Originally Jay and I talked about a
>>>> ten-to-twelve minute videos, and that was the plan. And that was the
>>>> budget, too. A few months later, after all the shooting (I think everything
>>>> was one-take), Jay sent me a 29-minute vid (only the ultra-beginning, with
>>>> me ridng down the trail, and then the typeover was added). Jay is a
>>>> remarkable guy. He dives into things and seems to not know about learning
>>>> curves the way the rest of us do. Jay was a great employee and friend. You
>>>> can't know him without wanting to be more like him and feeling lucky. Super
>>>> guy and he did a great job.
>>>>
>>>>
>>>> On Saturday, January 19, 2013 5:16:23 PM UTC-8, Mike Gillespie wrote:
>>>>>
>>>>> Rivsters,
>>>>>
>>>>> Enjoyed the video.  Looks like a great place to work.  However, I
>>>>> noticed that John Bennett was left out.  Just checked the Riv website,
>>>>> and sure enough, no John listed in the staff line-up.  Mark is now GM.
>>>>>  Seems like a recent change the went unnoticed, unless I misses
>>>>> something.
>>>>>
>>>>> Mike G.
>>>>>
>>>>> On 1/19/13, René Sterental <orth...@gmail.com> wrote:
>>>>> >>
>>>>> >> It really doesn't matter. As a customer, one of the things that
>>>>> earns my
>>>>> >> loyalty is feeling that the shop/vendor/company will go out if
>>>>> their way
>>>>> >> to
>>>>> >> do something for me. Rivendell has done it in the past and I expect
>>>>> will
>>>>> >> continue to do it in the future if necessary. That is why I have 4
>>>>> >> Rivendell bicycles and keep buying from them things I could buy
>>>>> >> elsewhere.
>>>>> >
>>>>> >
>>>>> > In turn, I try to avoid being unreasonable and taking advantage of
>>>>> them.
>>>>> > I've been in the opposite side of the spectrum, where stuff I wanted
>>>>> was
>>>>> > being sold by a vendor who I felt treated me poorly, and I've
>>>>> learned the
>>>>> > hard way that it wasn't worth buying from them, especially when
>>>>> there are
>>>>> > many other equivalent options out there.
>>>>> >
>>>>> > While as a customer, I do not expect that Rivendell will replace my
>>>>> frames
>>>>> > whenever anything unfortunate happens to them, when I needed them
>>>>> to, for
>>>>> > sizing issues, they volunteered to do it. For an individual, it
>>>>> might mean
>>>>> > everything; for a shop, it will likely b the seed of more future
>>>>> business
>>>>> > and referrals. While there are indeed people who will abuse this, on
>>>>> the
>>>>> > long run the benefit for all will be much larger. For me, it sealed
>>>>> the
>>>>> > deal.
>>>>> >
>>>>> > I don't support the LBS that is closest to me; I support the ones
>>>>> that give
>>>>> > me the best service and go out of their way for me; they make me
>>>>> feel
>>>>> > special and welcome. When they stop doing that due to management
>>>>> changes,
>>>>> > policy changes or because the sales person or mechanic that did it
>>>>> goes
>>>>> > elsewhere, I follow them to their new place of work unless they go
>>>>> out of
>>>>> > town, even if I have to drive further.
>>>>> >
>>>>> > And going back to the video, while everyone I've ever interacted
>>>>> with at
>>>>> > Rivendell has always been wonderful, I do agree that Keven is
>>>>> special. Very
>>>>> > special. I wasn't surprised when Grant stated it in the video.
>>>>> >
>>>>> > René
>>>>> >
>>>>> >
>>>>> >
>>>>> > --
>>>>> > Sent from Gmail Mobile
>>>>> >
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>>>>>
>>>>> >
>>>>> >
>>>>>
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>>
>>
>>
>> --
>>
>> -------------------------
>> Patrick Moore, Albuquerque, NM, USA
>> For professional resumes, contact Patrick Moore, ACRW
>> http://resumespecialties.com/index.html
>> -------------------------
>>
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-- 

-------------------------
Patrick Moore, Albuquerque, NM, USA
For professional resumes, contact Patrick Moore, ACRW
http://resumespecialties.com/index.html
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