Well, I'll be the first one to complain about the video - the slide guitar
wasn't audible enough on the outdoor jam.  Excellent playing but coulda
used a second microphone to pick up the instruments better. (That's the
guitar playing side of me coming out).

Otherwise it was a very enjoyable video.  Makes me want to head back out
west some day.

Eric Platt
St. Paul, MN

On Mon, Jan 21, 2013 at 8:45 AM, PATRICK MOORE <bertin...@gmail.com> wrote:

> I was impressed by Mark's articulation and by the obvious lack of
> "attitude" among the speakers.
>
> Packing: the packing for frames and bikes I've received have been real
> works of art in themselves.
>
>
> On Mon, Jan 21, 2013 at 12:42 AM, Joe Bernard <joerem...@gmail.com> wrote:
>
>> Wow..I didn't know John left. To me he's almost as much "Rivendell" as
>> Grant is. I'm sorry to see him go, and wish him well.
>>
>> Joe Bernard
>> Vallejo, CA.
>>
>>
>> On Saturday, January 19, 2013 11:46:56 PM UTC-8, grant wrote:
>>
>>> John got married and he and his wife (high school sweethearts
>>> reconnected!) moved to Oregon in early Nov to be near family. Losing John
>>> was gigantic, but I'm in contact with him daily and it's not all
>>> pleasure---he may work a few hours a week for us. Mark is the new GM, and
>>> we're all happy about that. It wasn't a case of -- having to promote from
>>> within. Mark knows the job, conferred with John about it...and has been
>>> doing great.
>>> Anyway, we ALL miss John so much, and he'd have been great  in the
>>> video. His office would have stolen the show.
>>> Thank you all for liking it, and to whatever extent Rivendell Bicycle *
>>> works*, now you know why. Originally Jay and I talked about a
>>> ten-to-twelve minute videos, and that was the plan. And that was the
>>> budget, too. A few months later, after all the shooting (I think everything
>>> was one-take), Jay sent me a 29-minute vid (only the ultra-beginning, with
>>> me ridng down the trail, and then the typeover was added). Jay is a
>>> remarkable guy. He dives into things and seems to not know about learning
>>> curves the way the rest of us do. Jay was a great employee and friend. You
>>> can't know him without wanting to be more like him and feeling lucky. Super
>>> guy and he did a great job.
>>>
>>>
>>> On Saturday, January 19, 2013 5:16:23 PM UTC-8, Mike Gillespie wrote:
>>>>
>>>> Rivsters,
>>>>
>>>> Enjoyed the video.  Looks like a great place to work.  However, I
>>>> noticed that John Bennett was left out.  Just checked the Riv website,
>>>> and sure enough, no John listed in the staff line-up.  Mark is now GM.
>>>>  Seems like a recent change the went unnoticed, unless I misses
>>>> something.
>>>>
>>>> Mike G.
>>>>
>>>> On 1/19/13, René Sterental <orth...@gmail.com> wrote:
>>>> >>
>>>> >> It really doesn't matter. As a customer, one of the things that
>>>> earns my
>>>> >> loyalty is feeling that the shop/vendor/company will go out if their
>>>> way
>>>> >> to
>>>> >> do something for me. Rivendell has done it in the past and I expect
>>>> will
>>>> >> continue to do it in the future if necessary. That is why I have 4
>>>> >> Rivendell bicycles and keep buying from them things I could buy
>>>> >> elsewhere.
>>>> >
>>>> >
>>>> > In turn, I try to avoid being unreasonable and taking advantage of
>>>> them.
>>>> > I've been in the opposite side of the spectrum, where stuff I wanted
>>>> was
>>>> > being sold by a vendor who I felt treated me poorly, and I've learned
>>>> the
>>>> > hard way that it wasn't worth buying from them, especially when there
>>>> are
>>>> > many other equivalent options out there.
>>>> >
>>>> > While as a customer, I do not expect that Rivendell will replace my
>>>> frames
>>>> > whenever anything unfortunate happens to them, when I needed them to,
>>>> for
>>>> > sizing issues, they volunteered to do it. For an individual, it might
>>>> mean
>>>> > everything; for a shop, it will likely b the seed of more future
>>>> business
>>>> > and referrals. While there are indeed people who will abuse this, on
>>>> the
>>>> > long run the benefit for all will be much larger. For me, it sealed
>>>> the
>>>> > deal.
>>>> >
>>>> > I don't support the LBS that is closest to me; I support the ones
>>>> that give
>>>> > me the best service and go out of their way for me; they make me feel
>>>> > special and welcome. When they stop doing that due to management
>>>> changes,
>>>> > policy changes or because the sales person or mechanic that did it
>>>> goes
>>>> > elsewhere, I follow them to their new place of work unless they go
>>>> out of
>>>> > town, even if I have to drive further.
>>>> >
>>>> > And going back to the video, while everyone I've ever interacted with
>>>> at
>>>> > Rivendell has always been wonderful, I do agree that Keven is
>>>> special. Very
>>>> > special. I wasn't surprised when Grant stated it in the video.
>>>> >
>>>> > René
>>>> >
>>>> >
>>>> >
>>>> > --
>>>> > Sent from Gmail Mobile
>>>> >
>>>> > --
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>>>>
>>>> >
>>>> >
>>>>
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>
>
>
> --
>
> -------------------------
> Patrick Moore, Albuquerque, NM, USA
> For professional resumes, contact Patrick Moore, ACRW
> http://resumespecialties.com/index.html
> -------------------------
>
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