On Oct 6, 6:13 pm, Seth Vidal <skvi...@gmail.com> wrote:
> I take it you
> are confident that your manufacturers are playing fair on their
> outsourcing.

I am confident because our engineer actually visited the companies and
saw the machinery. He visits during the production process and makes
sure that everything is going according to plan. We don't work with
companies who sub-contract. That is why it takes us a long time to
bring products to market, and why we cannot develop a huge product
line all at once.

Most small makers work through agents in Taiwan, who will find a
company to make their components. The "manufacturer" never sees the
factory. Our engineer had some surprising encounters - he visited a
factory who was manufacturing aluminum cranks for a U.S. company, but
the factory's entire equipment consisted of injection molding machines
for plastics. Clearly, they had got the job somehow and were farming
it out to somebody else... most likely in China.

Regarding U.S. broaching houses: I have found that working with makers
who have no experience with our product type is fraught with
difficulty. I would not order a randonneur bike from a framebuilder
who specializes in racing frames, and I would not work with a company
to make bicycle cranks unless they have experience in making them.
Even when working with companies who have made bicycle cranks, we find
a lot of (small) bugs that need to be worked out. Our goal is to
present a product that is perfect, not leave the R&D to the customers.

Jan Heine
Compass Bicycles Ltd.
http://www.compasscycle.com

Follow our blog at http://janheine.wordpress.com/

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