Andrew Shafer wrote: > The way I saw it before your email (and this isn't just in regard to > Puppet) was a classification of support customers handful of overlapping > categories. For example
> 'bought support as a company policy', > 'recognized the value of the project and bought support to support the > project' and > 'really needed help with the software'. Now that is very interesting. For a company looking for a good open source business model, it could be very informative to somehow eke information out of existing commercial open source firms, about the typical customer breakdown (and price point tolerance) among those categories. -- Kyle Cordes http://kylecordes.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to puppet-users+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---
