> The message was created by something other than local submission, since it arrived via SMTP to 127.0.0.1.
You are perhaps right. The message id appears to be same for this problematic email (i.e. for every attempt to deliver this email to x...@icloud.com the message id is 2f18001d6e499$48eeff40$daccfdc0$@xxx). There are 2 other emails that are getting constantly retried with success and NDR (respectively) as well and the message id does not change from attempt to attempt. I would guess that this was the message id generated by the original email client. What might be going wrong here? >You're showing only the irrelevant portion of the bounce. What matters is the full headers of the returned message. Here are the mail headers of the non-delivery email: ------------------------------- Return-Path: <> Received: from xxx ([unix socket]) by xxx (Cyrus 2.5.15-28-g7d1550bfa-Kolab-2.5.15.28-1.16.el7.kolab_16) with LMTPA; Tue, 12 Jan 2021 20:50:11 +0000 X-Sieve: CMU Sieve 2.4 Received: by xxx (Postfix) id E78E48DFA4; Tue, 12 Jan 2021 20:50:11 +0000 (UTC) Date: Tue, 12 Jan 2021 20:50:11 +0000 (UTC) From: MAILER-DAEMON@xxx (Mail Delivery System) Subject: Undelivered Mail Returned to Sender To: xxx Auto-Submitted: auto-replied MIME-Version: 1.0 Content-Type: multipart/report; report-type=delivery-status; boundary="571528DFA2.1610484611/xxx" Message-Id: <20210112205011.E78E48DFA4@xxx> ----------------------------------------------- >The third part of the message is the content, which will have the full set of "Received" headers that show how the message got to the point at which it >bounced. Here is what is in Undelivered Message Headers.txt -------------------------------------------------------- Return-Path: <xxx> X-Virus-Scanned: amavisd-new at xxx DKIM-Filter: OpenDKIM Filter v2.11.0 xxx 571528DFA2 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=xxx; s=202xxx4; t=1610xxx9; bh=D1Mnjy211JSi+7Gw2IHLfCuXjOXR1Ecwt0pY0n1yzig=; h=From:To:References:In-Reply-To:Subject:Date:From; b=c6EV2/sY1vVJmJA8AL97aUG3E4JcTfCLrPA/sBsWYJRRVEIW9L+jW9qOlOOAAfu3M /KSHNwazr1i7ReT8LX+/tzduN13PzyJ0T/4rfyrnXhQ64HrNxfYYPD/DZSMNJQ7TyH XQ1FcadR7g6cp+U6nSELaezqUFJjhk+fMmS43AyrCrijCyZKPsmpxKmJNpCgIIlf6Z GXL8c2iZaS+1onOQhMC5dV+J3veoZdX8kH7h0PtYewPOFIX35ye8TOHrvgayZiZUs/ YpQ5LASbA91h2L95tQ3fVkd058bPLMwnHZdB5q08vuC0DmLC3rK6NZRpa1UidkwsnF WIlGSbw5Xfmew== DKIM-Filter: OpenDKIM Filter v2.11.0 xxx 9AE9C281 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=xxx; s=2020xxxx; t=16099xxxxx; bh=D1Mnjy211JSi+7Gw2IHLfCuXjOXR1Ecwt0pY0n1yzig=; h=From:To:References:In-Reply-To:Subject:Date:From; b=AGQGDSbgN7VFixbZFb8nyXfcTxkVNBQiLDszb37BD++pEBupuvIYw7qiUZmrOc4ay zPqGs/zwB9g5t9BWCCcI8+Ddu6pNYjs+Eq1/EHVeHbLf5+6eqWVlQyplqRn9rCxJL9 +MeM67AnXWbx12WK4TZcsaNrtnRxUwO5DT9oVaeApl0JSYcR+4HJmaKFx+g88svXK5 ienchwlIzfXL12T8vABa2a3RRw91rTBZ+SiK4K7gO0aCClbPn9G0JrXkx0tParoxVc W4onwQeV7Dnhj9Uqepsxmp9F3nHXaRfrLNOTH3bt/W1nvVxGyPA0UiGAZvtyWG9Vak Qo/1PtaFIOHdQ== From: <xxx> To: "'yyy zzz'" <x...@icloud.com> References: <94e5482b-a317-42c6-bfda-6ac286ad3...@icloud.com> In-Reply-To: <94e5482b-a317-42c6-bfda-6ac286ad3...@icloud.com> Subject: RE: XXX Date: Wed, 6 Jan 2021 18:03:24 -0800 Message-ID: <2f18001d6e499$48eeff40$daccfdc0$@xxx> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_NextPart_000_2F181_01D6E456.3ACC8290" Content-Language: en-us ---------------------------------------------- Thread-Index: AQKkAI6o4zpXvsvRdcbl2BfmNJLnZKiBLOog