On 1/4/2011 3:04 PM, pf at alt-ctrl-del.org wrote:
I'm trying to stop the chain of: Sender calls recipient, recipient calls their tech, recipient's tech calls me... Then I tell them to contact the sender's admin... Then the sender's admin claims that "everyone" else accepts their email, even though they don't have any reverse dns, and suggests that I add an exception for their servers. I would hope that occasionally someone in that chain would notice the url and read it, saving everyone else's time. I rarely get "why are you blocking me?" for rbl listed domains, so I'm guessing that those client specific self service urls do provide some benefit.
There won't be reject-specific text anytime soon; the effort is just too high. Implementing custom text for just a few reject_* restrictions would raise false expectations, and is unlikely to be implemented judging from past half-solution proposals.
A "generic" self-help web link that refers them to match the first part of the reject message with a list of possibilities should be sufficient. I believe this to be a fairly common practice already.
-- Noel Jones
