On 2014-08-25 22:00, Bill Barry wrote:
> On Mon, Aug 25, 2014 at 8:53 PM, <[email protected]> wrote:
> 
>> On 2014-08-25 17:45, Bill Barry wrote:
>> >
>> >
>> > Did you try resetting the modem before connecting your laptop or the
>> > router?
>> >
>> >
>> http://customer.comcast.com/help-and-support/internet/power-cycling-your-modem/
>> 
>> Multiple times. I power down the modem, disconnect the Ethernet cable,
>> power down the router. Turn the modem on. Turn the router on. Connect
>> Ethernet cable.
>> 
>> 
> The link suggests using the reset button on the back of the modem, not 
> the
> power button.

I've tried that, too. It's one of the paper clip resets. One of the 
Comcast guys had me do that. I've tried it again, too, but it doesn't 
change anything.

--
Regards,

Dick Steffens

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