On 05-Mar-2013, at 5:11 PM, Arun Tomar wrote: > Tata communications : (384 kbps) using it for the past 5+ years. good > connection. > Ony problem is that they have some device called DSLAM installed on the top > of the building, and it goes down during power cuts in the area, as the > battery backup is very less, resulting in downtime. or if some other area on > the supply chain is facing issue, then also you might face downtime. FUP is > applicable, but they don't cut the speed. they'll call to upgrade the plan > though. >
They have by far the worst customer support I have come across for any ISP. Actually they have the worst customer support I have ever come across. They will do anything they can to resolve and close you ticket within 48 hours. Please note, I did not say they will solve your problem. But they will definitely close your ticket. > 4. Airtel: haven't used personally, as they don't provide service at my > location. I've heard that it hardly goes down. But the FUP is pathetic. > they'll cut down the bandwidth to 128 kbps after FUP no matter what your plan > is. Along with BSNL, they have the most reliable connection I have come across. Their tech support people actually understand enough networking that I could have a conversation with them about my router config without feeling the urge to bang my head against the wall. I quite satisfied Airtel broadband. -d _______________________________________ Pune GNU/Linux Users Group Mailing List
