On 03/05/2013 11:51 AM, Ravishankar Rajagopalan wrote:
Mayuresh wrote:
Saw a big advertisements in newspapers today for 50MBPS/50GB connection
for around 2000/- pm by above ISP.

Their website doesn't seem to have this plan though.

I am actually looking for an ISP with reliable connection with no
downtime. Not so much interested in such a high speed.

Looking for feedback if someone has used this ISP.

Mayuresh Have been using Airtel broadband for more than 2 years now in Aundh, I found their services reliable and speedtest.net matched advertised speed. It's rare that their connection goes down (BSNL 3G is my backup but it's hardly used) - they seem to be responsive and responsible people in this business.

Ravi


Hi!

I've mostly used all the ISP's in Pune. below are some facts and my experiences with them. I"m a very heavy user of internet. Plz note, i'm stating my personal experiences and opinions about the broadband services provided by these ISP's.
FUP => Fair usage policy.

The good:

Currently I have 3 connections:

Tata communications : (384 kbps) using it for the past 5+ years. good connection. Ony problem is that they have some device called DSLAM installed on the top of the building, and it goes down during power cuts in the area, as the battery backup is very less, resulting in downtime. or if some other area on the supply chain is facing issue, then also you might face downtime. FUP is applicable, but they don't cut the speed. they'll call to upgrade the plan though.

So as a redundancy, I took up

BSNL: (512 kbps) Till the time it works, it works great. if there is a technical problem, call the support no. is it gets fixed. that way service is good, i guess, might be because they have outsourced it. anyways, if there is a cable cut or some other problem, you can forget about when it's going to start back. i had a 3 month downtime, b'cas of some road digging issue, and the technicians could not figure out. and i was getting billed, which they didn't refund. finally when i went to cut the connection, the branch manager assured me that he'll get it fixed, and he did.

Meanwhile, when my BSNL was down, i took up
TTML: (2 mbps) works great. good uptime. reliable connection. recently they have come up with a truely unlimited plan where there is no FUP.

The bad and ugly:

1. Reliance: ADSL , FUP
Gives a dynamic ip. Used to flash a user login page, evertime the internet connection was reconnected for whatever reason. It was pathetic, b'cas if you try to use on lan of say 20 people, you'll never know, who'll get that login page, and if you just close it etc.. then you can't access the internet, unless that page pops up again. used to disconnect a lot.

2. Hathway: Cable, FUP
Works on cable modem. Have a mac binding issue. if you try to replace the router, you've to call the call center and ask them to reset the mac address, till then it won't work.

3. You broadband : Some wireless tech.
won't give connection inspite of taking your application and money. Used to be very pathetic both the sales, service and customer support. I've heard good things now about them from few clients, who are using You broadband. I asked for a new connection, this time they told me, that as my location was not currently feasible they won't be able to provide the same. good, atleast they were upfront this time.

4. Airtel: haven't used personally, as they don't provide service at my location. I've heard that it hardly goes down. But the FUP is pathetic. they'll cut down the bandwidth to 128 kbps after FUP no matter what your plan is.

In my opinion:

1. Internet connection reliability is location dependent.
2. On field technical staff of most of the ISP's don't know about nat, port forwarding etc. If they see linux on a machine, they'll faint or run away. I had to ask people to show me a working connection on a windows machine, and i'll get it to run on linux. 3. if you are running linux, the famous quote is " sir, it's a linux problem ;) ".


Lastly, I use all my internet connections simultaneously (aggregating the througput) with load balancing and failover, using our product called ISPunity. we released it as opensource so anyone can use it. only catch, it only runs on linux. We are redesigning the app, so that it can run on a Virtual machine like virtual box or vmware workstation etc. so that even people those who don't have linux as the base machine, but still want to use all their net connection, can use it.

I hope this helps. mail me, if you have any queries.

Regards,
Arun.

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