On Mon, 2012-10-01 at 09:39 +0100, Mark Rogers wrote:
> Our main office ADSL connection has always been slow but seems to be getting 
> worse. We're with O2 which at one point got us up to the giddying heights of 
> ~4Mbps but now we're struggling to get 2Mbps sync speed.
> 
> Looking at the router (Vigor 2830) we seem to be syncing at 1Mbps upstream 
> which seems odd if we can't get more than twice than downstream, unless I'm 
> interpreting the figures incorrectly:
> 
> ADSL Information       ( ADSL Firmware Version:  232201_A)
>    ATM Statistics
>    TX Cells    38462411
>    RX Cells    211479088
>    TX CRC errs    0
>    RX CRC errs    71
> 
>    ADSL Status
>      Mode    ADSL2+(G.992.5)
>      State    SHOWTIME
>      Up Speed    1012989
>      Down Speed    2032803
>      SNR Margin    10
>      Loop Att.    60

The last one is the killer - loop attenuation of 60 dB implies 4 to 6 km
of wire from you to the exchange. That's above the original 55 dB limit
for supplying 512k broadband but things have moved on a bit - at the
time 45 dB was the limit for a 2M fixed speed service.

I guess the first question is whether 60 dB is reasonable for the
location, or reflects a signal loss due to a fault - my attenuation went
from 34-38 up to over 60 recently and dial tone failed, they fixed the
dial tone (I guess one leg of the pair disconnected) but the attenuation
is now in the 40s.

I'm assuming FTTC "superfast broadband" isn't available in your
location, which would reduce the copper loop length to the distance to
the cabinet rather than the exchange.

If the 60 is for real and the best available your only hope is to reduce
the SNR margin and trade for some extra speed and possibly reduced
stability. I don't know what O2's stance on this is, but the exchange
kit could bet set to 6 dB and give you maybe a meg or so extra. 3 dB is
also possible. If O2 won't play there are some routers that allow you to
tweak the SNR margin down from the target, don't know if your will do
that - "SNR tweaks" in a search engine perhaps.

The high ratio of upstream to downstream speed just reflects the use of
lower frequencies for the upstream - they're attenuated less so haven't
fallen off the cliff edge yet whereas the downstream speed is a long way
off its peak on account of loss of high frequency bands with distance.


Phil


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