What happens when if an agent "A” is mapped to a role "R” as well as to a group “G”? What set of permissions will be applicable for A? Role -> Group or Agent -> Group?
Sharad Mishra sharad.m...@gmail.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs