CustomerID (without "s") maps to username
LDAP integration
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown (1=always,2=lite), required,
storage-type, http-link, readonly
[ 'UserTitle', 'Title', 'title', 1, 0,
'var', '', 1 ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 0,
'var', '', 1 ],
[ 'UserLastname', 'Lastname', 'sn', 1, 0,
'var', '', 1 ],
[ 'UserLogin', 'Username', 'sAMAccountName', 1, 1,
'var', '', 1 ],
[ 'UserEmail', 'Email', 'mail', 1, 1,
'var', '', 1 ],
[ 'UserCustomerID', 'CustomerID', 'sAMAccountName', 1, 1,
'var', '', 1 ],
[ 'UserCustomerIDs','CustomerIDs','department', 1, 0,
'var', '', 1 ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0,
'var', '', 1 ],
[ 'UserComment', 'Comment', 'description', 1, 0,
'var', '', 1 ],
[ 'UserStreet', 'Street', 'streetAddress', 1, 0,
'var', '', 1 ],
[ 'UserZip', 'Zip', 'zip', 1, 0,
'var', '', 1 ],
[ 'UserCity', 'City', 'l', 1, 0,
'var', '', 1 ],
[ 'UserCountry', 'Country', 'co', 1, 0,
'var', '', 1 ],
],
2014-04-08 10:04 GMT-03:00 Gerald Young <cryth...@gmail.com>:
> try CustomerID/customer_id without an s
>
>
> On Mon, Apr 7, 2014 at 6:24 PM, André Cavalcante <treba.an...@gmail.com>wrote:
>
>> Hi there,
>>
>>
>> During LDAP integration with OTRS, we have mapped CustomerIDs (OTRS) =
>> department (LDAP), but it brings no value to the column I've added to the
>> dashboard.
>>
>>
>> Do I need to alter any .pm ou .dtl file?
>>
>>
>> Dashboard shows only data related to the ticket.
>>
>> --
>> *André Luiz *
>>
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>>
>
>
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--
*André Luiz C. e Cavalcante*
Coordenador de Eleições
TRE-BA / STI / COELE
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