Hi Willian Silva. as a root login
type command ==> crontab -e */1 * * * * /usr/bin/perl /opt/otrs/bin/otrs.PostMasterMailbox.pl its should work. On 2/18/14, Willian Silva <poledi...@gmail.com> wrote: > Sorry Gerald. My email was sent incomplete by my own mystake.... The > complete email is below > > Hi folks, > > I've been facing off an issue and I'll appreciate any help to solve it. > > In my OTRS 3.3.3 system, the PostMasterMailbox.pl script is running every > 10 minutes by the otrs user cron jobs. But, the tickets aren't created in > the system from customers' e-mail. > > In the system log, the follow message shows up every 10 minutes: > > *Can't create PID PostMasterMailbox, because it's already running* > > I've been tried to run that script by myself on the CentOS 6 server (I'm > using Perl v5.10.1). However, the follow message shows up: > > # /opt/otrs/bin/otrs.PostMasterMailbox.pl -f 1 -d 2 > > > *NOTICE: PostMasterMailbox.pl is already running but is starting again! * > *Segmentation fault* > > Any ideas about this "Segmentation fault" ? > > I think that's the point. > > Regards, > > Willian Silva. > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs