Hi Willian Silva.

    as a root login

   type command ==> crontab -e

 */1 * * * * /usr/bin/perl   /opt/otrs/bin/otrs.PostMasterMailbox.pl

its should work.

On 2/18/14, Willian Silva <poledi...@gmail.com> wrote:
> Sorry Gerald. My email was sent incomplete by my own mystake.... The
> complete email is below
>
> Hi folks,
>
> I've been facing off  an issue and I'll appreciate any help to solve it.
>
> In my OTRS 3.3.3 system, the PostMasterMailbox.pl script is running every
> 10 minutes by the otrs user cron jobs. But, the tickets aren't created in
> the system from customers' e-mail.
>
> In the system log, the follow message shows up every 10 minutes:
>
> *Can't create PID PostMasterMailbox, because it's already running*
>
> I've been tried to run that script by myself on the CentOS 6 server (I'm
> using Perl v5.10.1). However, the follow message shows up:
>
> # /opt/otrs/bin/otrs.PostMasterMailbox.pl -f 1 -d 2
>
>
> *NOTICE: PostMasterMailbox.pl is already running but is starting again! *
> *Segmentation fault*
>
> Any ideas about this "Segmentation fault" ?
>
> I think that's the point.
>
> Regards,
>
> Willian Silva.
>
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