I gave it root DB access to create the user and the db itself.
On Thu, Jun 27, 2013 at 4:37 PM, Mario Zamora <mzam...@altus.co.cr> wrote: > In Installation page, did you give otrs database user credentials or root > database user credentials? > > > > > 2013/6/27 Ryan Jones <rjo...@aereo.com> > >> Hey folks, >> I just ran the windows installer for otrs it was able to connect to my >> db server just fine and created the table and the user and give me all >> green after that step of the installation is complete. however on the next >> page it throws the error in my subject line.. any guidance on this ? >> Please don't suggest *nix because it's not an option for this >> installation.. >> >> thanks >> >> -- >> Ryan Jones >> Net Ops >> rjo...@aereo.com >> Mobile: 1-347-948-9238 >> Office: *1-646-843-0365* >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Ryan Jones Net Ops rjo...@aereo.com Mobile: 1-347-948-9238 Office: *1-646-843-0365*
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