:) :) Great! :) :) but I don't know how you could auth for one and not for CustomerUser.
On Wed, Mar 20, 2013 at 5:49 PM, Marty Hillman <mhill...@equuscs.com> wrote: > I got it fixed, and I am pretty sure I know what the error was. There are > some special characters that you can use in a password that it does not > like at all in the Config.pm file. The password I had selected for the > test account had an @ symbol in it. When I changed the password to one > that was a mixture of cases and numbers, it seems to be working just fine. > The Customer page in the admin file is populated with all sorts of AD users > now.**** > > ** ** > > *From:* Gerald Young [mailto:cryth...@gmail.com] > *Sent:* Wednesday, March 20, 2013 3:56 PM > > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] FW: "Authentication succeeded, but no customer > record is found in the customer backend. Please contact your administrator." > **** > > ** ** > > I've set this on 2.7, 3.0, and 3.1. It *should* work on 3.2 or else > there'd have been some wailing and gnashing of teeth and immediate > bugfixes. **** > > ** ** > > It doesn't look like the code has been changed appreciably in a while, > just some code cleanup. **** > > ** ** > > On Wed, Mar 20, 2013 at 4:40 PM, Marty Hillman <mhill...@equuscs.com> > wrote:**** > > That poses one question for me. What version are you using where it > works? Then I promise to drop this particular issue.**** > > **** > > But again, Thanks for all of your help. You have all been teaching me > more than I ever thought I wanted to know about perl and OTRS. ;-)**** > > **** > > *From:* Gerald Young [mailto:cryth...@gmail.com] > *Sent:* Wednesday, March 20, 2013 3:36 PM**** > > > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] FW: "Authentication succeeded, but no customer > record is found in the customer backend. Please contact your administrator." > **** > > **** > > There's not enough other information available for me to assist at this > time. I've configured this and helped others configure it on multiple > occasions, and have no other information that I can provide via the mailing > list. It *could* be a bug in 3.2.3 (don't know) but at the moment, unless > I'm looking right at your config, I don't know what else to say.**** > > **** > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs**** > > ** ** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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