That poses one question for me. What version are you using where it works? Then I promise to drop this particular issue.
But again, Thanks for all of your help. You have all been teaching me more than I ever thought I wanted to know about perl and OTRS. ;-) From: Gerald Young [mailto:cryth...@gmail.com] Sent: Wednesday, March 20, 2013 3:36 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] FW: "Authentication succeeded, but no customer record is found in the customer backend. Please contact your administrator." There's not enough other information available for me to assist at this time. I've configured this and helped others configure it on multiple occasions, and have no other information that I can provide via the mailing list. It *could* be a bug in 3.2.3 (don't know) but at the moment, unless I'm looking right at your config, I don't know what else to say.
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
