" I can’t log in to the unit" database or ldap? customer or agent? fresh install or copied data? What does your Config.pm say is the auth method for question 2? Caps lock/num lock? Did you try root@locahost?
On Fri, Mar 8, 2013 at 3:22 PM, Atom Powers <apow...@digipen.edu> wrote: > Sounds like the DB isn't started. > > > On 03/08/2013 12:09 PM, Luchtman, Kurt wrote: > >> I am trying to move from a physical server to a virtual server. I have >> installed the same version of OTRS (3.1.11) on the destination system. >> The only difference is the old system is CentOS 5.8 and the new system >> is 6.3. I have backed up the sql db and imported it. >> > > And you remember to start the SQL DB service and make sure your Config.pm > points to the local DB service? Can you authenticate to the OTRS DB using > the OTRS username and password? > > -- > Perfection is just a word I use occasionally with mustard. > --Atom Powers-- > Director of IT > DigiPen Institute of Technology > +1 (425) 895-4443 > > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> >
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