It's supposed to reload anything in INC, so that would include the OTRS files.
Steve On 16 November 2012 11:40, Bogdan Iosif <bogdan.io...@gmail.com> wrote: > Maybe it's only looking in some dirs? I don't know if this is > configurable/configured for OTRS. > > The file I'm changing is ... \OTRS\Kernel\System\Stats\Static\StateAction.pm > > > > On Fri, Nov 16, 2012 at 1:37 PM, Steven Carr <sjc...@gmail.com> wrote: >> >> So in my config file (which is the out of the box one) those settings >> are already there and enabled. So it is supposed to automatically >> reload any pm files which change on disk. >> >> Steve >> >> >> On 16 November 2012 09:14, Bogdan Iosif <bogdan.io...@gmail.com> wrote: >> > I just checked my config and my problem appears even though I do have >> > enabled the configs specified by you. >> > >> > My apache2-httpd.include.conf is unchanged from the one that came "out >> > of >> > the box" with OTRS v3.1.9. >> > >> > Did you mean that I would have to change this .config file for Apache to >> > trigger Perl module reload or did you mean that it will autodetect >> > changes >> > on .pm / .pl files from OTRS dir? >> > >> > /bogdan >> > >> > >> > On Thu, Nov 15, 2012 at 7:09 PM, Steven Carr <sjc...@gmail.com> wrote: >> >> >> >> If you're using mod_perl then check the apache2-httpd.include.conf >> >> file that otrs links in to Apache, if you have crafted your own then >> >> you might be missing the couple of options which should reload the >> >> perl modules when changes are made to the file... >> >> >> >> # Apache::Reload - Reload Perl Modules when Changed on Disk >> >> PerlModule Apache2::Reload >> >> PerlInitHandler Apache2::Reload >> >> PerlModule Apache2::RequestRec >> >> >> >> I have this enabled but I've found that if I make lots of changes to >> >> the perl code Apache just slows to a crawl and I end up bouncing >> >> Apache anyway. >> >> >> >> Steve >> >> >> >> >> >> >> >> On 15 November 2012 14:44, Bogdan Iosif <bogdan.io...@gmail.com> wrote: >> >> > I have some important details to add. >> >> > >> >> > I just figured out that there are two layers of caching. One for Perl >> >> > code >> >> > and one for static stat data (the data retrieved from DB). >> >> > >> >> > I also just noticed that I can disable caching for DB data right from >> >> > OTRS's >> >> > STATS GUI for a certain stat, including static ones. So that's what I >> >> > want >> >> > for production, that part of the problem is solved (I hope). >> >> > >> >> > For development, I need to disable caching of Perl code because right >> >> > now I >> >> > don't see the effect of any change I make in StateAction.pm's code >> >> > without >> >> > restarting Apache. Anyone knows how I can do that? >> >> > >> >> > /bogdan >> >> > >> >> > >> >> > >> >> > On Thu, Nov 15, 2012 at 4:16 PM, Bogdan Iosif >> >> > <bogdan.io...@gmail.com> >> >> > wrote: >> >> >> >> >> >> Hi, >> >> >> >> >> >> I'm figuring out static stats by tinkering with code in >> >> >> StateAction.pm. >> >> >> >> >> >> Problem is, to see any change in action I first need to run >> >> >> otrs.DeleteCache.pl and then restart Apache (don't know if they both >> >> >> are >> >> >> required but it's a way I found to be working so I'm sticking with >> >> >> it >> >> >> for >> >> >> now) >> >> >> >> >> >> OTRS's manual says caching can be disable but I haven't figured out >> >> >> how >> >> >> to >> >> >> do it or - important - if it can be done just for static stats. >> >> >> >> >> >> >> >> >> http://doc.otrs.org/3.1/en/html/stats-managing-the-stats-module-by-the-sysadmin.html#stats-caching >> >> >> >> >> >> Beside wishing this for development, having caching disabled in >> >> >> production >> >> >> - just for static stats - would be highly desirable in my situation. >> >> >> >> >> >> Can anyone help with indications on how to disable caching? >> >> >> >> >> >> Thanks, >> >> >> Bogdan >> >> > >> >> > >> >> > >> >> > --------------------------------------------------------------------- >> >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >> >> > Archive: http://lists.otrs.org/pipermail/otrs >> >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> --------------------------------------------------------------------- >> >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> >> Archive: http://lists.otrs.org/pipermail/otrs >> >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > >> > >> > >> > --------------------------------------------------------------------- >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >> > Archive: http://lists.otrs.org/pipermail/otrs >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
