I am using mod_perl and will give it a try. Thanks!

On Thu, Nov 15, 2012 at 7:09 PM, Steven Carr <sjc...@gmail.com> wrote:

> If you're using mod_perl then check the apache2-httpd.include.conf
> file that otrs links in to Apache, if you have crafted your own then
> you might be missing the couple of options which should reload the
> perl modules when changes are made to the file...
>
>     # Apache::Reload - Reload Perl Modules when Changed on Disk
>     PerlModule Apache2::Reload
>     PerlInitHandler Apache2::Reload
>     PerlModule Apache2::RequestRec
>
> I have this enabled but I've found that if I make lots of changes to
> the perl code Apache just slows to a crawl and I end up bouncing
> Apache anyway.
>
> Steve
>
>
>
> On 15 November 2012 14:44, Bogdan Iosif <bogdan.io...@gmail.com> wrote:
> > I have some important details to add.
> >
> > I just figured out that there are two layers of caching. One for Perl
> code
> > and one for static stat data (the data retrieved from DB).
> >
> > I also just noticed that I can disable caching for DB data right from
> OTRS's
> > STATS GUI for a certain stat, including static ones. So that's what I
> want
> > for production, that part of the problem is solved (I hope).
> >
> > For development, I need to disable caching of Perl code because right
> now I
> > don't see the effect of any change I make in StateAction.pm's code
> without
> > restarting Apache. Anyone knows how I can do that?
> >
> > /bogdan
> >
> >
> >
> > On Thu, Nov 15, 2012 at 4:16 PM, Bogdan Iosif <bogdan.io...@gmail.com>
> > wrote:
> >>
> >> Hi,
> >>
> >> I'm figuring out static stats by tinkering with code in StateAction.pm.
> >>
> >> Problem is, to see any change in action I first need to run
> >> otrs.DeleteCache.pl and then restart Apache (don't know if they both
> are
> >> required but it's a way I found to be working so I'm sticking with it
> for
> >> now)
> >>
> >> OTRS's manual says caching can be disable but I haven't figured out how
> to
> >> do it or - important - if it can be done just for static stats.
> >>
> http://doc.otrs.org/3.1/en/html/stats-managing-the-stats-module-by-the-sysadmin.html#stats-caching
> >>
> >> Beside wishing this for development, having caching disabled in
> production
> >> - just for static stats - would be highly desirable in my situation.
> >>
> >> Can anyone help with indications on how to disable caching?
> >>
> >> Thanks,
> >> Bogdan
> >
> >
> >
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