Maybe it's only looking in some dirs? I don't know if this is configurable/configured for OTRS.
The file I'm changing is ... \OTRS\Kernel\System\Stats\Static\StateAction.pm On Fri, Nov 16, 2012 at 1:37 PM, Steven Carr <sjc...@gmail.com> wrote: > So in my config file (which is the out of the box one) those settings > are already there and enabled. So it is supposed to automatically > reload any pm files which change on disk. > > Steve > > > On 16 November 2012 09:14, Bogdan Iosif <bogdan.io...@gmail.com> wrote: > > I just checked my config and my problem appears even though I do have > > enabled the configs specified by you. > > > > My apache2-httpd.include.conf is unchanged from the one that came "out of > > the box" with OTRS v3.1.9. > > > > Did you mean that I would have to change this .config file for Apache to > > trigger Perl module reload or did you mean that it will autodetect > changes > > on .pm / .pl files from OTRS dir? > > > > /bogdan > > > > > > On Thu, Nov 15, 2012 at 7:09 PM, Steven Carr <sjc...@gmail.com> wrote: > >> > >> If you're using mod_perl then check the apache2-httpd.include.conf > >> file that otrs links in to Apache, if you have crafted your own then > >> you might be missing the couple of options which should reload the > >> perl modules when changes are made to the file... > >> > >> # Apache::Reload - Reload Perl Modules when Changed on Disk > >> PerlModule Apache2::Reload > >> PerlInitHandler Apache2::Reload > >> PerlModule Apache2::RequestRec > >> > >> I have this enabled but I've found that if I make lots of changes to > >> the perl code Apache just slows to a crawl and I end up bouncing > >> Apache anyway. > >> > >> Steve > >> > >> > >> > >> On 15 November 2012 14:44, Bogdan Iosif <bogdan.io...@gmail.com> wrote: > >> > I have some important details to add. > >> > > >> > I just figured out that there are two layers of caching. One for Perl > >> > code > >> > and one for static stat data (the data retrieved from DB). > >> > > >> > I also just noticed that I can disable caching for DB data right from > >> > OTRS's > >> > STATS GUI for a certain stat, including static ones. So that's what I > >> > want > >> > for production, that part of the problem is solved (I hope). > >> > > >> > For development, I need to disable caching of Perl code because right > >> > now I > >> > don't see the effect of any change I make in StateAction.pm's code > >> > without > >> > restarting Apache. Anyone knows how I can do that? > >> > > >> > /bogdan > >> > > >> > > >> > > >> > On Thu, Nov 15, 2012 at 4:16 PM, Bogdan Iosif <bogdan.io...@gmail.com > > > >> > wrote: > >> >> > >> >> Hi, > >> >> > >> >> I'm figuring out static stats by tinkering with code in > StateAction.pm. > >> >> > >> >> Problem is, to see any change in action I first need to run > >> >> otrs.DeleteCache.pl and then restart Apache (don't know if they both > >> >> are > >> >> required but it's a way I found to be working so I'm sticking with it > >> >> for > >> >> now) > >> >> > >> >> OTRS's manual says caching can be disable but I haven't figured out > how > >> >> to > >> >> do it or - important - if it can be done just for static stats. > >> >> > >> >> > http://doc.otrs.org/3.1/en/html/stats-managing-the-stats-module-by-the-sysadmin.html#stats-caching > >> >> > >> >> Beside wishing this for development, having caching disabled in > >> >> production > >> >> - just for static stats - would be highly desirable in my situation. > >> >> > >> >> Can anyone help with indications on how to disable caching? > >> >> > >> >> Thanks, > >> >> Bogdan > >> > > >> > > >> > > >> > --------------------------------------------------------------------- > >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ > >> > Archive: http://lists.otrs.org/pipermail/otrs > >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >> --------------------------------------------------------------------- > >> OTRS mailing list: otrs - Webpage: http://otrs.org/ > >> Archive: http://lists.otrs.org/pipermail/otrs > >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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