On 2012-02-03 09:02, Karlos Jelez wrote:
Thanks Ugo The HW is ok; it is a FreeBSD hosted in a datacenter. OTRS receive 100 new tickets daily; working hours. 90% of tickets are closed same day..
What is the load average on the machine? What is the average wait and service times on the disk when the "slowness" occurs?
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