Sure you can restore your current MySQL database on Debian, but just not on OTRS 2.2.x. So the basic procedure would be:
* Set up OTRS 2.4.x on Debian * Install all packages you had previously on your old platform * Backup your old system using the backup.pl script * Restore on your new system ((enjoy)) - Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer 2010/4/14 Adrián Fernández Leiro <[email protected]> > So there is no compatibility to restore my current MySQL database? > > Adrián Fernández Leiro > > ----- Mensaje original ----- > De: "Michiel Beijen" <[email protected]> > Para: "User questions and discussions about OTRS." <[email protected]> > Enviados: Miércoles, 14 de Abril 2010 9:03:26 GMT +01:00 Amsterdam / Berlín > / Berna / Roma / Estocolmo / Viena > Asunto: Re: [otrs] From Suse to Debian > > > By the way, there are specific installation instructions for Ubuntu Lucid > Lynx here: > > http://wiki.otrs-forum.de/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_%2810.4%29 > > They would be really similar to the instructions for Debian. > > On Wed, Apr 14, 2010 at 9:01 AM, Michiel Beijen > <[email protected]>wrote: > >> Hi Adrián, >> >> OTRS supports migration from version to version, and upgrading all the way >> back from 0.5 to latest 2.4.7, but NOT downgrading. >> As Nils said, please do a manual installation on Debian. It's not that >> much work and IS worth it. Debian is a nice platform. >> >> If you would ever have valid business reasons to downgrade OTRS, you would >> need to create custom migration scripts to perform the downgrade. >> >> ((enjoy)) >> - >> Michiel Beijen >> R&D >> >> Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] >> >> OTRS AG >> Norsk-Data-Str 1. >> 61352 Bad Homburg >> Germany >> >> T: +31 (0) 6457 42418 >> F: +49 (0) 9421 56818-18 >> I: http://www.otrs.com/ >> >> Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial >> register: 10751, Tax ID: 003 240 >> 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André >> Mindermann (CEO), Martin Edenhofer >> >> >> >> On Tue, Apr 13, 2010 at 8:50 PM, Nils Leideck - ITSM < >> [email protected]> wrote: >> >>> Hi, >>> >>> On 13.04.2010, at 19:05, Adrián Fernández Leiro wrote: >>> >>> I'm going to migrate my server from Suse to Debian. >>> I know that Debian has 2.2.7, and I have OTRS 2.4.7 on that Suse >>> Can I just backup the mysql data, export all configuration data (as >>> administrator agent -> admin -> sysconfig -> download all system config >>> changes) and then restore? >>> >>> >>> I strongly recommend to not use the Debian package but install from >>> scratch on Debian. >>> The following link may help you: >>> http://doc.otrs.org/2.4/en/html/x531.html >>> >>> Nils Leideck >>> >>> -- >>> Nils Leideck >>> Senior Consultant >>> >>> [email protected] >>> [email protected] >>> >>> http://webint.cryptonode.de / a Fractal project >>> >>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>> http://www.otrs.com/en/support/enterprise-subscription/ >>> >> >> > > --------------------------------------------------------------------- OTRS > mailing list: otrs - Webpage: http://otrs.org/ Archive: > http://lists.otrs.org/pipermail/otrs To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - > Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
