By the way, there are specific installation instructions for Ubuntu Lucid Lynx here: http://wiki.otrs-forum.de/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_%2810.4%29
They would be really similar to the instructions for Debian. On Wed, Apr 14, 2010 at 9:01 AM, Michiel Beijen <[email protected]>wrote: > Hi Adrián, > > OTRS supports migration from version to version, and upgrading all the way > back from 0.5 to latest 2.4.7, but NOT downgrading. > As Nils said, please do a manual installation on Debian. It's not that much > work and IS worth it. Debian is a nice platform. > > If you would ever have valid business reasons to downgrade OTRS, you would > need to create custom migration scripts to perform the downgrade. > > ((enjoy)) > - > Michiel Beijen > R&D > > Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] > > OTRS AG > Norsk-Data-Str 1. > 61352 Bad Homburg > Germany > > T: +31 (0) 6457 42418 > F: +49 (0) 9421 56818-18 > I: http://www.otrs.com/ > > Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial > register: 10751, Tax ID: 003 240 > 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André > Mindermann (CEO), Martin Edenhofer > > > > On Tue, Apr 13, 2010 at 8:50 PM, Nils Leideck - ITSM < > [email protected]> wrote: > >> Hi, >> >> On 13.04.2010, at 19:05, Adrián Fernández Leiro wrote: >> >> I'm going to migrate my server from Suse to Debian. >> I know that Debian has 2.2.7, and I have OTRS 2.4.7 on that Suse >> Can I just backup the mysql data, export all configuration data (as >> administrator agent -> admin -> sysconfig -> download all system config >> changes) and then restore? >> >> >> I strongly recommend to not use the Debian package but install from >> scratch on Debian. >> The following link may help you: >> http://doc.otrs.org/2.4/en/html/x531.html >> >> Nils Leideck >> >> -- >> Nils Leideck >> Senior Consultant >> >> [email protected] >> [email protected] >> >> http://webint.cryptonode.de / a Fractal project >> >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > >
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