Hi Adrián, OTRS supports migration from version to version, and upgrading all the way back from 0.5 to latest 2.4.7, but NOT downgrading. As Nils said, please do a manual installation on Debian. It's not that much work and IS worth it. Debian is a nice platform.
If you would ever have valid business reasons to downgrade OTRS, you would need to create custom migration scripts to perform the downgrade. ((enjoy)) - Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer On Tue, Apr 13, 2010 at 8:50 PM, Nils Leideck - ITSM < [email protected]> wrote: > Hi, > > On 13.04.2010, at 19:05, Adrián Fernández Leiro wrote: > > I'm going to migrate my server from Suse to Debian. > I know that Debian has 2.2.7, and I have OTRS 2.4.7 on that Suse > Can I just backup the mysql data, export all configuration data (as > administrator agent -> admin -> sysconfig -> download all system config > changes) and then restore? > > > I strongly recommend to not use the Debian package but install from scratch > on Debian. > The following link may help you: http://doc.otrs.org/2.4/en/html/x531.html > > Nils Leideck > > -- > Nils Leideck > Senior Consultant > > [email protected] > [email protected] > > http://webint.cryptonode.de / a Fractal project > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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