Hi you all, I got a problem here. About the PostMaster Filter. My PostMaster
are working fine. User send a mail to [EMAIL PROTECTED] will be automatically
created a ticket.
Now I want to do some filtering. I want only allowed certain email domain to be
able to open a ticket in OTRS.
For example:
[EMAIL PROTECTED]
[EMAIL PROTECTED]
I only wish to allowed all the email from the domain : "customer_company" to be
open ticket in OTRS. How can I do that?
I try some regexp in the match header. I used the "From:" header with the value:
\b[A-Z0-9._%+-]+@|customer_company+\.[A-Z]{2,4}\b
which will match all the email with the domain: customer_company.
And the set header I choose X-OTRS-Ignore to the value of "No". Which this
allowed the mail to open a ticket.
However, it also allowed other mail domain (Eg: yahoo, hotmail) to open a
ticket too!
How to solved? Help!
Appreciate your help!
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