Håvard Sørli wrote:
I have a proposal for a local mail client addon thats make it possible to easy post a local mail as a case in OTRS.The idea came from this plugin: SuperOffice Mail Link by Anders Fahlstrom Archive mail in SuperOffice CRM software from Thunderbird https://addons.mozilla.org/en-US/thunderbird/addon/3464 I often find my self cutting and pasting from my mail client to a new case in OTRS. It would be nice if it was closer integrated. It should be crossplatform (windows/linux ++) I'm not sure how we could do this. Please, give your suggestions.
When I have something sitting in my inbox that really should be sitting in OTRS I just forward the message to OTRS.
Nils Breunese.
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