That's just not true, we would much rather be notified of something that a 
reputation list finds objectionable and take it down ourselves than have 
Senderbase set a poor reputation on dozens of IaaS customers.

-Drew

-----Original Message-----
From: goe...@anime.net [mailto:goe...@anime.net] 
Sent: Thursday, April 05, 2012 12:48 PM
To: Drew Weaver
Cc: 'Sam Oduor'; Chris Conn; nanog@nanog.org
Subject: RE: SORBS?!

This is often the only way to get peoples attention and get action.


Providers dont care about individual /32's and will let them sit around and 
spew nigerian scams and pill spams without any consequences.

But they will care about a /24.

-Dan

On Thu, 5 Apr 2012, Drew Weaver wrote:

> Now, if we could only teach Senderbase that if their customers receive 
> 'questionable' smtp traffic from 1 IP address in a /24 it doesn't mean that 
> all IP addresses in that /24 are malicious we'd really be living it up in 
> 2012.
>
>
>
> -----Original Message-----
> From: Sam Oduor [mailto:sam.od...@gmail.com]
> Sent: Thursday, April 05, 2012 7:56 AM
> To: Chris Conn
> Cc: nanog@nanog.org
> Subject: Re: SORBS?!
>
> Some of the IP's I manage got blacklisted and its true they were spamming and 
> Sorbs had a very valid reason for blacklisting them.
>
> I got this response response from sorbs after resolving the problem amicably. 
> Sorbs responded well on time.
>
> *Your request appear to have been resolved. If you have any further questions 
> or concerns, please respond to this message.
>
> Please note:
>
> If your IP address has been delisted (marked as 'Inactive'), it will take up 
> to 2 hours to get from the database to all the SORBS DNS servers.  Changes to 
> the database are exported to the DNS zone files periodically, not immediately 
> after every change.  Furthermore, after the updated database contents have 
> been exported to the DNS zone files, it will then take up to 48 hours for the 
> outdated DNS information to be removed from DNS caches around the world - 
> none of these are in SORBS' control.
>
> Please do not reply to this call with problems not related to this ticket or 
> your request will be ignored.
>
>
>
> *
> *On Wed, Apr 4, 2012 at 10:53 PM, Chris Conn <cc...@b2b2c.ca> wrote:
> *
>>
>> *Hello,
>>
>> Is anyone from SORBS still listening?   We have a few IP addresses here
>> and there that are listed, one in particular that has been for a spam 
>> incident from over a year ago.  The "last spam" date is 03/05/2011 
>> according to their lookup tools.* *
>>
>> We don't have access to their Net Manager even if our ARIN POC 
>> corresponds to the account on their system we opened a while ago.  We 
>> use their ISP feedback form and never get any responses back.* *
>>
>> Is SORBS still relevant and functional?* *
>>
>> Sincerely,*
>>
>> Chris Conn
>> B2B2C.ca
>>
>>
>
>
> --
> Samson Oduor
>
>

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