> > Ideally configured to be actually useful for NOC purposes and also > something impressive looking for customer tours. >
Call me crazy, but I have never cared about the second half of that. On Wed, Dec 16, 2020 at 3:51 PM Eric Kuhnke <eric.kuh...@gmail.com> wrote: > With the covid19 situation, obviously lots of ISPs have their NOC > personnel working from home, with VPN (or remote desktop) access to all the > internal tools, VoIP at home, etc. > > In the traditional sense, by "showpiece NOC" I mean a room designed for > the purpose of having large situational awareness displays on a wall, > network weathermaps and charts, alerting systems, composed of four or more > big flat panel displays. Ideally configured to be actually useful for NOC > purposes and also something impressive looking for customer tours. > > To what extent potential customers find that sort of thing to be a > signifier of seriousness on the part of an ISP, I suppose depends on what > sort of customers they are, and their relative degree of technical > sophistication. > > Are the days of such an environment gone forever? > > > >