This last comment made me laugh out loud….
>>> Our sales rep has been great, but unfortunately, for him, every time he 
>>> calls and I ask if Cogent is going to get me IPv6 transit to Google, he has 
>>> to say no, and then I tell him I can’t purchase any more circuits.


From: NANOG <nanog-boun...@nanog.org> On Behalf Of David Hubbard
Sent: Monday, September 16, 2019 11:36 AM
To: n...@as37662.com n...@as37662.com <n...@as37662.com>; nanog@nanog.org
Subject: Re: Cogent sales reps who actually respond

Our sales rep has been great, but unfortunately, for him, every time he calls 
and I ask if Cogent is going to get me IPv6 transit to Google, he has to say 
no, and then I tell him I can’t purchase any more circuits.

From: NANOG <nanog-boun...@nanog.org<mailto:nanog-boun...@nanog.org>> on behalf 
of Owen DeLong <o...@delong.com<mailto:o...@delong.com>>
Date: Monday, September 16, 2019 at 9:20 AM
To: "n...@as37662.com 
n...@as37662.com<mailto:n...@as37662.com%20...@as37662.com>" 
<n...@as37662.com<mailto:n...@as37662.com>>
Cc: "nanog@nanog.org<mailto:nanog@nanog.org>" 
<nanog@nanog.org<mailto:nanog@nanog.org>>
Subject: Re: Cogent sales reps who actually respond

Given their practice of harvesting whois updates in order to spam newly 
acquired AS contacts, any time it is my decision, Cogent is ineligible as a 
vendor.

I’ve had no trouble getting their reps to respond when the decision has come 
from above, but I prefer to avoid doing business with them.

Owen


On Sep 15, 2019, at 13:13 , n...@as37662.com<mailto:n...@as37662.com> 
n...@as37662.com<mailto:n...@as37662.com> 
<n...@as37662.com<mailto:n...@as37662.com>> wrote:

Hi fellow network operators,
Do any orgs here have experience with a good Cogent rep? The rep we got via 
Cogent's website is unresponsive to even basic questions. It feels like we are 
dealing with a bot and copy-pasted replies.
Thanks
Ruldu


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