This is about sharing my discovers with the group, I encourage others to do the 
same ( as long as it's meaningful and retentive to our community )


My family was complaining about the internet access being sporadic at times 
with long pauses ( Netflix etc )
So today I was able to trace it down to the fact that Optimum has fully rolled 
out DOCSIS 3.0 where as my cable modem was only a DOCSIS 2.0
( Please see https://en.wikipedia.org/wiki/DOCSIS for more info ) Turns out 
when a 2.0 modem gets or sees a command it does not like it "resets"
What you observe is a "pause" as not all TCP connections are dropped ( only 
time sensitive ones ) so this leads to a hard to locate internet issue.


Simple resolution was to swap out the modem for a new ARRIS TM822 which is a 
DOCSIS 3.0
Cool side note, if you get this modem you can go to https://192.168.100.1 to 
access it's status pages which gives some modem info.
When I set it up I was able to get a solid 28.71 / 5.41 Mbps ( my plan call for 
25 / 5 Mbps ) so since I have the new modem I decided to upgrade to Ultra50.
Which is listed as 50 / 25 Mbps but I now get 59.62 / 29.16 Mbps ( the extra $5 
a month should be worth it for the upload speed increase for work at home )
The Ultra50 also has some interesting features like DDNS and unblocked port 25 
and 80.


Just sharing information that keeping up with your cable modem's DOCSIS version 
is VERY important. 
 
Joe

/** Joseph T Apuzzo
 ** Developer, Admin: Cloud & Storage
 **
 ** http://apuzzo.us
 ** PGP/GPG Key ID# 0xA16E26CF
 ** FingerPrint: 19A8 44EC F650 782B 6770  BF0E 2DAA 3D75 A16E 26CF
 **/




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