Anyone dealt/dealing with them in getting IPs unblocked ? It seems they have a new internal regulation where they want the sending domain to be explicitly linked to the actual owner that sends the e-mails. Which makes sense in theory but there's a lot of providers out there, including us, GoDaddy, ResellerClub, etc that use private domain names ( think secureserver.net ) that intentionally don't say who the owner is.
Usual abuse@, postmaster@ addresses exist and are monitored but they claim those aren't reliable and want a website put up that gives a direct contact ( with phone # I guess ) Their reasoning is: "In case of a malfunction e-mail is not available. Therefore an e-mail address in the systems domain is not suitable for "quick" electronic contact to the person responsible for sending e-mails from this system." Thoughts ?
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