... if there's anyone from Google Mail lurking, I have a customer trying
to get back into their account, and there's a back-up recovery e-mail
ready and waiting, but the usual g-mail processes just don't seem to
want to utilize it.
The password is correct, but it insists on verification from this user's
no longer existing cellphone. Yet the back-up account exists. For some
reason gmail refuses to try and use it, which would solve the underlying
problem ...
Thanks!
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