On Tue, Aug 13, 2024 at 05:40:05PM -0700, incoming-mailop--- via mailop wrote:

> In our case we had a client who was repeated flagging our mailings as
> spam.  We contacted the client and all was resolved.

I have distant recollection of reports that some users don't understand
the difference between deleting messages and marking them as spam (Trash
vs. Junk anyone?).

So it is quite possible that some user is unwittingly causing much of
the harm.

-- 
    Viktor.
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