On 2022-02-28 10:06, Laura Atkins via mailop wrote:
It strikes me this is really a question you should be asking the bank.
It’s very likely that the bank did pass the address along, for whatever
reason, but they are the only group that’s going to be able to answer
“why did this check processing firm have access to PII that was only
given to you.”
I’d be amazed if the answer from Deluxe was anything other than “your
bank gave it to us.”
Or, the bank presents Deluxe's cheque ordering portal to their customers
as a form of "white labeling"/outsource.
Depending on the agreement between the bank and Deluxe, someone ordering
cheques through that portal may be deemed to be Deluxe's (not the
Bank's) customer for that transaction, depending on details of your
account, the bank may be partially subsidizing your order.
You may be able to logick it from the portal, but the only way to be
sure is to talk to someone at the Bank familiar with the business
agreement. Which probably means someone middle-upper level at the bank HQ.
This is not to suggest that Deluxe's separate solicitation is
necessarily a good idea. But considering how often most people buy
cheques these days, who knows what you remember from when you last
ordered any?
I haven't bought or used any cheques in at least 15 years, my wife uses
a cheque once or twice a year.
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