Hi, It's unfortunate to see others experiencing the same issues we've had with Microsoft in general. We're not a massive player in the market and constantly experience these service-disrupting incidents with MS and Office365.
(Side note - I am also personally a paying premium customer of outlook, so I expect MS to do a proper job with that platform. It's not a "free, so we don't care" system) A thought - Has anyone approached Microsoft/Hotmail and suggested a working group with them? The working group would be representatives of trusted mail host operators and senior admins in MS, understanding that by creating this group, we're reducing both their workload and increasing their customer satisfaction. The goals would be to find solutions for 1. A way to quickly escalate any blocking issues from our IP ranges 2. Establish valid mail trust with our IP ranges, knowing that we are doing everything in our power to limit spam. 3. Establish that mail from these IPs may vary in volume 4. Have the ability to inform MS of new IP addresses, so they don't block them for sudden rate change 5. Help understand ways we can change our systems to reduce the chances of being blocked/deleted/listed I could approach some contacts at Microsoft and see if they're willing to do such a thing? Pinch me if I'm dreaming. Regards, Graeme Slogrove This transmission may contain information that is privileged, confidential, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
