Thanks for your considerations Laura, I totally agree on your points. Anyway, there has been no vague “oh well” here. Also, there is no sending emails to rejected domains for years, as we have like most ESPs a well trained bounce management system.
I don’t think it’s a spamtrap mantainer problem at all; in the fact we did not contact spamcop yet but focused on explaining to the customers first. This is because we are aware of the function and value of spamtrap data. And as I said, results are coming. I mainly wanted to share the experience that yes, something has changed at Spamcop in the last days. Regards From: Laura Atkins <la...@wordtothewise.com> Sent: venerdì 16 novembre 2018 12:04 To: Marco Franceschetti <marco.francesche...@contactlab.com> Cc: feder...@aruba.it; mailop@mailop.org Subject: Re: [mailop] Spamcop IP blacklisted On 16 Nov 2018, at 10:33, Marco Franceschetti via mailop <mailop@mailop.org<mailto:mailop@mailop.org>> wrote: Hi Same situation here at Contactlab (Italy). Our hypothesis is that Spamcop has activated a few obsolete domains (typos, repurposed domains) as traps from one day to the other, or radically and suddenly changed the threshold - therefore, a few brand/senders with not brilliant list hygiene practices started to trigger IP blocks. Of course, this is a big issue for shared IP pools. We have contacted some of these brands and involved them in a “crash course” on spam traps and segmentation. I see some results, which is great because improves the overall quality of the traffic, but requires individual contact and relevant effort. I will contact SpamCop as well because maybe they did’nt foresee the mass impact of this change. Having gone through this with Spamcop in the past and being on relatively good terms with the people who work there, I think you’ll find that they possibly did forsee the impact of the change, but decided that the problems experienced by companies continuing to send mail to users who never opted in and/or who have been sending to domains rejecting emails for years were not of much concern to them. Last time I talked to a SC employee, which admittedly was more than a few years ago, about their trap conditioning they were using a 2+ year cycle of actively rejecting mail to trap domains. If your users can’t figure out how to stop mailing domains that never accept a single email over the course of 2 years, I don’t think that’s really a trap maintainer problem. I’ve taken the position, and tell my clients this, that EVERY SINGLE EMAIL that bounces is a potential spamtrap.This has been reinforced by the commercial services selling access to spamtrap data - where the spamtrap data is simply domains maintained by the commercial service. If your customers are bouncing mails then your response should be “they hit a spamtrap” not some vague “oh, well.” laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com<mailto:la...@wordtothewise.com> (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog
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