I didn't want the poor user to get a bunch of spam. I'll send you the e-mail address privately in a moment.
-A On Wed, Aug 17, 2016 at 3:00 PM, Michael Wise <michael.w...@microsoft.com> wrote: > > > There is no data to understand the nature of the problem. > > “recipi...@redacted.tld” might as well be “*********” > > If there is some real data you can share with me privately, I can see what > I can find out. > > > > Or, the user can raise an issue with Office365 Customer Support, who > should be their first resort. > > > > Aloha, > > Michael. > > -- > > *Michael J Wise* | Microsoft | Spam Analysis | "Your Spam Specimen Has > Been Processed." | Got the Junk Mail Reporting Tool > <http://www.microsoft.com/en-us/download/details.aspx?id=18275> ? > > > > *From:* mailop [mailto:mailop-boun...@mailop.org] *On Behalf Of *Aaron C. > de Bruyn > *Sent:* Wednesday, August 17, 2016 2:43 PM > *To:* mailop@mailop.org > *Subject:* [mailop] Tracking Office 365 Delay notices? > > > > I have a client using Office 365. They have 39 accounts, and they have > all been in use for about 9 months. > > > > This morning one of the users says "no one has been able to e-mail me for > several days". > > > > She was able to get the remote user to forward me details. > > > > Apparently the remote user is a Hotmail user. The delay notification is > beyond useless. No information about message IDs, or mail server responses: > > > > -- > > [-- Attachment #1 --] > > [-- Type: multipart/alternative, Encoding: 7bit, Size: 2.2K --] > > > > ---------- Forwarded message ---------- > > From: postmas...@mail.hotmail.com > > Date: Aug 17, 2016 5:54 AM > > Subject: Delivery delayed:Vehicle use > > To: postmas...@mail.hotmail.com > > Cc: > > > > This is an automatically generated Delivery Status Notification. > > > > THIS IS A WARNING MESSAGE ONLY. > > > > YOU DO NOT NEED TO RESEND YOUR MESSAGE. > > > > Delivery to the following recipients has been delayed. > > > > recipi...@redacted.tld > > > > -- > > > > So I figured I would look at the "message tracing" feature of Office 365. > Maybe it's just because I'm connecting from an evil Linux system using > Chrome, but there appears to be no way to put a 'recipient' in to their > wizard. You can add a Message ID and a sender--just no recipient. > (Javascript console was full of 401, 403, and 500 errors) > > > > Putting the proper sender in returns no results. > > > > I tried e-mailing a test account at the affected domain. The message came > through almost immediately, but message tracing showed no results. > > > > Does anyone know if Office 365 logs messages that are rejected or delayed > as part of spam filtering? > > > > I know in Exchange 2007 (or maybe it was 2012) that rejected messages were > never logged unless you turned on protocol logging. > > > > Thanks, > > > > -A >
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