Yup. Not sure how many times, and how many ways to say it - CBL SAYS it has a delist tool, but it's simply not there (checked with two different browsers, too). Anyway, they delisted it in response to an email, so the situation is resolved. Thanks all!

On 2/22/16 11:51 AM, Al Iverson wrote:
Are you sure you mean CBL, and not CSS?
CBL has a self-delist tool on www.abuseat.org.
CSS does not work the same way.



--
Al Iverson
www.aliverson.com
(312)725-0130


On Mon, Feb 22, 2016 at 9:24 AM, Miles Fidelman
<mfidel...@meetinghouse.net> wrote:
Nope.  There was no delist link or tool.

On the other hand, we were apparently delisted about half an hour ago.  Just
got an email from someone at Spamhaus.

Miles




On 2/22/16 9:40 AM, Michael Wise wrote:

The CBL is different.
Sounds like you've tried to delist yourself a few times without
understanding the root cause....

Aloha,
Michael.
--
Sent from my Windows Phone
________________________________
From: Miles Fidelman
Sent: ‎2/‎22/‎2016 6:17 AM
Cc: mailop@mailop.org
Subject: Re: [mailop] how does one get off the spamhaus CBL?!

To folks who've provided a link:
- the CBL page provides a lookup tool, and the line "delisting inhibited,
see instructions above to delist" - there are no instructions
- the FAQ says to use the automated delisting tool - but that tool is
nowhere to be found
- they also list an email address to contact, but there's been no response
- their lookup tool indicates that they haven't seen any negative IP from
our IP in 4 days - we have not been infected

for reference, we run a bunch of opt-in lists for some school and church
groups - every once in a while a subscriber account gets compromised or
something gets past our own filters, or somebody repeatedly confused their
"spam button" for their delete key, and we have to go through this rigmarole
with some ISP or blacklist operator.  Usually, there's no problem - this
one, on the other hand.....

Hence my query to the list.

Alexander - I'll contact you privately.

Miles

On 2/22/16 8:54 AM, TR Shaw wrote:

See http://www.abuseat.org/. There is a self removal option.

However, CBL normally lists high volume mail spew from botnets so you might
want to check your box.

Tom


On Feb 22, 2016, at 8:43 AM, Miles Fidelman <mfidel...@meetinghouse.net>
wrote:

Hi Folks,

Anyone have a contact at spamhaus, or any advice.  Our mail/list server
seems to have made its way to the spamhaus CBL (interestingly, the FAQ
claims that it never lists mail servers). Their web sites says to use their
automatic delisting tool - but there doesn't actually seem to be one.

Anybody have any suggestions - we're currently having our mail blocked from
all the microsoft owned networks, comcast, a few other places.  Kind of
problematic, in that we support a bunch of opt-in lists for school and
church groups that are screaming about not getting announcements and such to
their members.

Thanks,

Miles Fidelman

--
In theory, there is no difference between theory and practice.
In practice, there is.  .... Yogi Berra


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