To folks who've provided a link:
- the CBL page provides a lookup tool, and the line "delisting inhibited, see instructions above to delist" - there are no instructions - the FAQ says to use the automated delisting tool - but that tool is nowhere to be found
- they also list an email address to contact, but there's been no response
- their lookup tool indicates that they haven't seen any negative IP from our IP in 4 days - we have not been infected

for reference, we run a bunch of opt-in lists for some school and church groups - every once in a while a subscriber account gets compromised or something gets past our own filters, or somebody repeatedly confused their "spam button" for their delete key, and we have to go through this rigmarole with some ISP or blacklist operator. Usually, there's no problem - this one, on the other hand.....

Hence my query to the list.

Alexander - I'll contact you privately.

Miles

On 2/22/16 8:54 AM, TR Shaw wrote:
See http://www.abuseat.org/. There is a self removal option.

However, CBL normally lists high volume mail spew from botnets so you might want to check your box.

Tom


On Feb 22, 2016, at 8:43 AM, Miles Fidelman <mfidel...@meetinghouse.net <mailto:mfidel...@meetinghouse.net>> wrote:

Hi Folks,

Anyone have a contact at spamhaus, or any advice. Our mail/list server seems to have made its way to the spamhaus CBL (interestingly, the FAQ claims that it never lists mail servers). Their web sites says to use their automatic delisting tool - but there doesn't actually seem to be one.

Anybody have any suggestions - we're currently having our mail blocked from all the microsoft owned networks, comcast, a few other places. Kind of problematic, in that we support a bunch of opt-in lists for school and church groups that are screaming about not getting announcements and such to their members.

Thanks,

Miles Fidelman

--
In theory, there is no difference between theory and practice.
In practice, there is.  .... Yogi Berra


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In practice, there is.  .... Yogi Berra

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