I tried send grid free tier. Had very poor luck with email disappearing. I
attributed this to reputation problems with their common egress ips.

I shifted to using Gmail's SMTP relay and had much better luck.  This
required a purchased Google workspace account, but at $8 a month it didn't
break the bank

On Wed, Sep 2, 2026, 5:15 PM Stephen J. Turnbull <[email protected]> wrote:

> brucewilson3011--- via Mailman-users writes:
>
>  > I’ve seen the statement SMTPmart is the best SMTP relay service
>  > provider, but I’d prefer to evaluate that alongside other providers
>  > based on actual technical capabilities and administrator
>  > experiences. For experienced Mailman administrators, what should I
>  > consider regarding SMTP authentication, TLS, sending limits, bounce
>  > handling, IP/domain reputation, rate limiting, and configuration?
>
> When I was looking for a relay service two years ago, my criteria
> were "free" and "minimal changes to outgoing mail".  So I can't speak
> to most of those issues.  Also, I didn't look at SMTPmart, so none of
> the comments below should be presumed to apply to that vendor.
>
> 1.  All of those I looked at hijacked Message-ID.  This doesn't matter
>     if you are purely pushing announcements.  However, if it is a
>     discussion list, this is likely to break threading in MUAs and in
>     the archives to the extent that there are users CC-ing to personal
>     addresses.  Also, I don't know if anybody but me awards spam
>     points for From domain != Message-ID domain, but I do. :-)
> 2.  I chose Sendgrid's free tier.  IIRC spam filtering was a
>     $$$-option, I didn't have Sendgrid do it, in any case.
> 3.  Not sure what you mean by "domain reputation".
> 4.  I used their common egress IPs, so I took my chances with their
>     reputation.  Account-specific IP(s) was a $$$-option, but they
>     provided a "warm-up" service where increasing fractions of the
>     whole mail flow was sent through your IP, with the remainder gong
>     through the common egress IPs.  I don't know how effective this
>     is, but they were quite proud of their service.  You could also
>     bring your own IP with the same warm-up service.  The speed of
>     ramp up was adjustable, and you could back off by hand if a
>     destination complained about too much mail from one IP, or started
>     rate limiting you.  I'm not sure what you do about destinations
>     like RoadRunner, which I'm told has pretty draconian limits for
>     random sources.
> 5.  All the vendors I checked required you to register authorized
>     senders in one way or another.  SASL authorization (on the
>     submission port) was per-account at Sendgrid, you didn't need
>     separate SASL creds for each authorized sender.  Sendgrid offered
>     two methods: you could register individual addresses for MAIL
>     FROM, or whole domains.  MAIL FROM worked out OK for me.  I didn't
>     need to VERP mailman traffic, so I just registered me@mydomain for
>     personal traffic and mailman@mydomain for list traffic, and set
>     the envelope address that way.  This wouldn't work for VERPed
>     traffic, though.  Anyway, the registered sender policy of the
>     vendor is a potential trap.
>
> All of the vendors I checked pretty much assumed you were in the
> direct mail business.  None had (publicly visible) help for discussion
> lists.
>
>
> --
> GNU Mailman consultant (installation, migration, customization)
> Sirius Open Source    https://www.siriusopensource.com/
> Software systems consulting in Europe, North America, and Japan
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