HI it crashes randomly and it only started doing it when I decided to give 
crome vox a try.  


Maria Chapman
bubbygirl1...@gmail.com

"The weak can never forgive. Forgiveness is the attribute of the strong." - 
Mahatma Gandhi

On 14/06/2013, at 11:25 PM, Tim Kilburn <kilbur...@gmail.com> wrote:

> Hi,
> 
> Is there anything you're doing when it crashes or does it crash randomly?  
> Does it crash on startup or at some other time?  Are you using VO alone with 
> Chrome or are you using ChromeVox?
> 
> Sorry, I just need more info to do a good job helping.
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On 2013-06-14, at 12:32 AM, Maria & Joe Chapman <bubbygirl1...@gmail.com> 
> wrote:
> 
>> Hi.  crome tends to crash on me.  any suggestions?
>> 
>> 
>> Maria Chapman
>> bubbygirl1...@gmail.com
>> 
>> "The weak can never forgive. Forgiveness is the attribute of the strong." - 
>> Mahatma Gandhi
>> 
>> On 14/06/2013, at 2:01 PM, Tim Kilburn <kilbur...@gmail.com> wrote:
>> 
>>> Hi,
>>> 
>>> This sort of problem tends to happen when Web-Developers use fancier links 
>>> that VO doesn't seem to handle well.  I'm guessing that your focus on the 
>>> link was fine since when you pressed Option-return, it started the download 
>>> fine.  I'm not convinced that Chrome or Firefox on the Mac would have 
>>> handled it much differently.  Firefox is hundreds of times better than it 
>>> was a year ago but still has some issues so I do find it frustrating to use 
>>> most of the time.  Chrome with ChromeVox is actually quite nice, especially 
>>> in Google Apps environments but the ChromeVox Users Guide does suggest 
>>> pressing return on links which is actually the MacOS handling the action, 
>>> not ChromeVox or VO.
>>> 
>>> Interesting suggestion when I've not heard of very many VO users actually 
>>> using Firefox or Chrome particularly often.
>>> 
>>> Later...
>>> 
>>> Later...
>>> 
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>> 
>>> On 2013-06-13, at 9:09 PM, Kerri <shalo...@shaw.ca> wrote:
>>> 
>>>> Hello, Tim, et al. This is the message Ray made reference too which makes 
>>>> your help much more appreciated.
>>>> From Philip at CNIB
>>>>> Hi Kerri,
>>>>>  
>>>>> It is of course completely up to you if you want to use a new browser but 
>>>>> I know we have clients using Firefox and Chrome. At this stage if you try 
>>>>> out one of these browsers and it works for you then we may be able to 
>>>>> isolate the problem to Safari, or your particular installation of Safari.
>>>>>  
>>>>> You are using Voiceover correct? Given what you are downloading it 
>>>>> definitely sounds like you are not hitting the actual Download link. 
>>>>> There was a time where our JAWS users on our old site where trying to 
>>>>> download books and ended up downloading the web page instead. It was 
>>>>> because the focus of their screenreader was not on the actual link. Is 
>>>>> there anything you can do to confirm that your screenreader is focused on 
>>>>> the Download link before you select it?
>>>>>  
>>>>> Thanks,
>>>>> Philip Springall
>>>> 
>>>> On 2013-06-13, at 12:56 PM, Tim Kilburn <kilbur...@gmail.com> wrote:
>>>> 
>>>>> Hi,
>>>>> 
>>>>> What did you press when attempting to start the download?  I've found 
>>>>> that sometimes either pressing Return or Option-return works on some 
>>>>> sites.  Return simply activates the link whereas Option-return starts to 
>>>>> download whatever is attached to that link.
>>>>> 
>>>>> I haven't used the CNIB site much as I used to find that the CNIB didn't 
>>>>> cater much to us folks that live in the sticks, nor did they know much 
>>>>> about the Mac.  That's probably not a fair comment now but it's how 
>>>>> things used to work years ago.  Anyway, I digress.
>>>>> 
>>>>> See if either of those suggestions help.
>>>>> 
>>>>> Later...
>>>>> 
>>>>> Tim Kilburn
>>>>> Fort McMurray, AB Canada
>>>>> 
>>>>> On 2013-06-13, at 12:25 PM, Kerri <shalo...@shaw.ca> wrote:
>>>>> 
>>>>>> Hello, all. I' trying to access the CNIB library in order to download 
>>>>>> books. When I click on the download link, rather than download the book, 
>>>>>> I have part of the website and the only assistance I received from the 
>>>>>> BNIB was to download google chrome. Any help would greatly be 
>>>>>> appreciated.
>>>>>> 
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