thanks for this information, Tim but he, Philip was not to helpful when 
suggesting this because he doesn't know my skill level, never ut me in contact 
with any other mac user who could have given assistance. I think firefox and 
Chrome are great options but they are not as accessible as yet.
On 2013-06-13, at 9:01 PM, Tim Kilburn <kilbur...@gmail.com> wrote:

> Hi,
> 
> This sort of problem tends to happen when Web-Developers use fancier links 
> that VO doesn't seem to handle well.  I'm guessing that your focus on the 
> link was fine since when you pressed Option-return, it started the download 
> fine.  I'm not convinced that Chrome or Firefox on the Mac would have handled 
> it much differently.  Firefox is hundreds of times better than it was a year 
> ago but still has some issues so I do find it frustrating to use most of the 
> time.  Chrome with ChromeVox is actually quite nice, especially in Google 
> Apps environments but the ChromeVox Users Guide does suggest pressing return 
> on links which is actually the MacOS handling the action, not ChromeVox or VO.
> 
> Interesting suggestion when I've not heard of very many VO users actually 
> using Firefox or Chrome particularly often.
> 
> Later...
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On 2013-06-13, at 9:09 PM, Kerri <shalo...@shaw.ca> wrote:
> 
>> Hello, Tim, et al. This is the message Ray made reference too which makes 
>> your help much more appreciated.
>> From Philip at CNIB
>>> Hi Kerri,
>>>  
>>> It is of course completely up to you if you want to use a new browser but I 
>>> know we have clients using Firefox and Chrome. At this stage if you try out 
>>> one of these browsers and it works for you then we may be able to isolate 
>>> the problem to Safari, or your particular installation of Safari.
>>>  
>>> You are using Voiceover correct? Given what you are downloading it 
>>> definitely sounds like you are not hitting the actual Download link. There 
>>> was a time where our JAWS users on our old site where trying to download 
>>> books and ended up downloading the web page instead. It was because the 
>>> focus of their screenreader was not on the actual link. Is there anything 
>>> you can do to confirm that your screenreader is focused on the Download 
>>> link before you select it?
>>>  
>>> Thanks,
>>> Philip Springall
>> 
>> On 2013-06-13, at 12:56 PM, Tim Kilburn <kilbur...@gmail.com> wrote:
>> 
>>> Hi,
>>> 
>>> What did you press when attempting to start the download?  I've found that 
>>> sometimes either pressing Return or Option-return works on some sites.  
>>> Return simply activates the link whereas Option-return starts to download 
>>> whatever is attached to that link.
>>> 
>>> I haven't used the CNIB site much as I used to find that the CNIB didn't 
>>> cater much to us folks that live in the sticks, nor did they know much 
>>> about the Mac.  That's probably not a fair comment now but it's how things 
>>> used to work years ago.  Anyway, I digress.
>>> 
>>> See if either of those suggestions help.
>>> 
>>> Later...
>>> 
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>> 
>>> On 2013-06-13, at 12:25 PM, Kerri <shalo...@shaw.ca> wrote:
>>> 
>>>> Hello, all. I' trying to access the CNIB library in order to download 
>>>> books. When I click on the download link, rather than download the book, I 
>>>> have part of the website and the only assistance I received from the BNIB 
>>>> was to download google chrome. Any help would greatly be appreciated.
>>>> 
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