Hello, Tim, et al. This is the message Ray made reference too which makes your 
help much more appreciated.
>From Philip at CNIB
> Hi Kerri,
>  
> It is of course completely up to you if you want to use a new browser but I 
> know we have clients using Firefox and Chrome. At this stage if you try out 
> one of these browsers and it works for you then we may be able to isolate the 
> problem to Safari, or your particular installation of Safari.
>  
> You are using Voiceover correct? Given what you are downloading it definitely 
> sounds like you are not hitting the actual Download link. There was a time 
> where our JAWS users on our old site where trying to download books and ended 
> up downloading the web page instead. It was because the focus of their 
> screenreader was not on the actual link. Is there anything you can do to 
> confirm that your screenreader is focused on the Download link before you 
> select it?
>  
> Thanks,
> Philip Springall

On 2013-06-13, at 12:56 PM, Tim Kilburn <kilbur...@gmail.com> wrote:

> Hi,
> 
> What did you press when attempting to start the download?  I've found that 
> sometimes either pressing Return or Option-return works on some sites.  
> Return simply activates the link whereas Option-return starts to download 
> whatever is attached to that link.
> 
> I haven't used the CNIB site much as I used to find that the CNIB didn't 
> cater much to us folks that live in the sticks, nor did they know much about 
> the Mac.  That's probably not a fair comment now but it's how things used to 
> work years ago.  Anyway, I digress.
> 
> See if either of those suggestions help.
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On 2013-06-13, at 12:25 PM, Kerri <shalo...@shaw.ca> wrote:
> 
>> Hello, all. I' trying to access the CNIB library in order to download books. 
>> When I click on the download link, rather than download the book, I have 
>> part of the website and the only assistance I received from the BNIB was to 
>> download google chrome. Any help would greatly be appreciated.
>> 
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