Hi Laura Ann. 
Ok, I have another suggestion if you can't figure out how to do the other 
suggestions you've been given. You could call the Accessibility support number 
at 877-204-3930. They are good at that number; I know. I've called it several 
times. They are also real nice at that number, too, which is good since the 
last time I called I wouldn't have had to if I had known what I was doing. You 
might try that first before setting up a Genius Bar appointment. 

I have had my MacBook Pro for a little over a year now, and I have not 
experienced the number of busy busy problems you describe. 

Eugenia Firth
gigifi...@sbcglobal.net



On Jul 29, 2012, at 10:04 AM, "Laura ann Grymes, LMT" 
<agape.wellness.mass...@gmail.com> wrote:

> no don't have Itunes match turned on.
> sometimes access I device wirelessly.
> Is also acting out in Safari and sometimes in mail.
> I have just lived with it since getting the computer.
> I thought it was normal macbook behavior but was disappointed it doesn't work 
> faster with the specs.
> 
> I will try the suggestion sometime to visit the Apple store but its 1.5 hrs 
> away so not easy to get to.
> 
> Thanks,
> laura Ann
> 
> On Jul 29, 2012, at 9:59 AM, Tim Kilburn wrote:
> 
>> Hi,
>> 
>> As Ricardo mentioned, iTunes will usually give the busy message when first 
>> accessing the iTunes Store.  Have you subscribed to iTunes Match or do you 
>> have an iDevice wirelessly syncing with iTunes?  iTunes Match will cause 
>> iTunes to access the Store right away when iTunes starts but normally is 
>> ready within seconds.  If your iPhone or iPad syncs wirelessly to iTunes, it 
>> will do that upon startup of iTunes thus will make iTunes seem sluggish in 
>> the beginning.  Also, as Ricardo pointed out, some views in iTunes will make 
>> VO sound the busy message but I've never had it have problems when in List 
>> view.  I've also had iTunes/VO get upset when I'm impatient, that is, if I 
>> start trying to navigate with VO too quickly as things are being setup 
>> within the app.
>> 
>> So, when starting iTunes, it is desirable to wait until you hear VO announce 
>> the active app and where focus has been placed.  If possible, navigate left 
>> to the LCD section and see if iTunes will tell you what process is 
>> happening.  I realize that this may be impossible if the busy message is 
>> going on but sometimes you can move between busy signals.
>> 
>> Let me know if anything improves.
>> 
>> Later...
>> 
>>   
>> Tim Kilburn
> 
> 
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