That won't be a problem; very accessible, and I love the people there. We've 
had several one-to-one lessons, and I couldn't complain if I tried.
Christine
On May 3, 2011, at 8:15 PM, Cheree wrote:

> Cheree Heppe here:
> Around here, the Apple stores, at least the two I know of and visit in the 
> city, fix things fast and are easy to get to independently.
> 
> Regards,
> Cheree Heppe
> 
> 
> Sent from my iPhone
> 
> On 03/05/2011, at 5:05 PM, Zachary Kline <zkl...@speedpost.net> wrote:
> 
>> Hi Christine,
>> Urgh.  I'm sorry you'll have to do that.  Here's hoping they get it fixed 
>> quickly.  From all I've heard, APple tech support is usually quite good.  Is 
>> your MacBOok still in warranty?  If it's only two months old, I'd imagine so.
>> All the best,
>> Zack.
>> On May 3, 2011, at 4:57 PM, Christine Grassman wrote:
>> 
>>> Nope, it's brand-new, just over two months. Just called Apple and they told 
>>> me I have to mail it in or bring it in. I am not a happy camper.
>>> On May 3, 2011, at 7:37 PM, Zachary Kline wrote:
>>> 
>>>> Hi Christine,
>>>> I would be sure that the disk is oriented properly, and try the whole 
>>>> process again.  I don't know if your MacBook is a slot loader or not?  My 
>>>> MacBook Pro is, and I just push gently until the machine takes the disk 
>>>> in.  How old is your machine?  If it's not terribly new some kind of weird 
>>>> hardware defect may have cropped up, though I still think that rather 
>>>> unlikely.
>>>> All the best,
>>>> Zack.
>>>> On May 3, 2011, at 4:22 PM, Christine Grassman wrote:
>>>> 
>>>>> Tried command eject and option eject. Every few tries I hear a very 
>>>>> quick, slight clicky sound, but nothing else. The disk goes in about 
>>>>> halfway, (with no sound or tray moving) then stops dead and won't go 
>>>>> further. A slight shove meets with resistance.
>>>>> Christine
>>>>> On May 3, 2011, at 7:16 PM, Tony Hernandez wrote:
>>>>> 
>>>>>> Hi Christine. To be sure that you have no disk in the drive, the 
>>>>>> keystroke is option-eject. I don't know if this will help you, but when 
>>>>>> I first tried to do this, I was putting the disk in upside down. The 
>>>>>> Macbook took my disk in and then spit it back out after a few seconds. I 
>>>>>> turned the disk over to insert it mirror side down and that worked. I'm 
>>>>>> sorry for not being any more helpful than that. 
>>>>>> Tony Hernandez
>>>>>> “Let us hear the conclusion of the whole matter: Fear God, and keep his 
>>>>>> commandments: for this [is] the whole [duty] of man. For God shall bring 
>>>>>> every work into judgment, with every secret thing, whether [it be] good, 
>>>>>> or whether [it be] evil.” (Ecclesiastes 12:13-14)
>>>>>> http://dutyofman.net
>>>>>> 
>>>>>> On May 3, 2011, at 7:10 PM, Christine Grassman wrote:
>>>>>> 
>>>>>>> OK, so this is the first time I am attempting to put a CD into my 
>>>>>>> MacBook.  My husband had no trouble with his MacBook, so it's not the 
>>>>>>> CD.  I hit Eject, but nothing happened --just on the off chance there 
>>>>>>> was a disk in there.  I tried Restarting.  I tried to find any 
>>>>>>> documentation about a lcking mechanism on the drive, but nothing is 
>>>>>>> coming up under Spotlight -- I checked Security preferences, which is 
>>>>>>> the only place where "unlock" came up. Is this a defect, or is there 
>>>>>>> some simple maneuver I must do?
>>>>>>> Christine
>>>>>>> 
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