Hi Christine, Urgh. I'm sorry you'll have to do that. Here's hoping they get it fixed quickly. From all I've heard, APple tech support is usually quite good. Is your MacBOok still in warranty? If it's only two months old, I'd imagine so. All the best, Zack. On May 3, 2011, at 4:57 PM, Christine Grassman wrote:
> Nope, it's brand-new, just over two months. Just called Apple and they told > me I have to mail it in or bring it in. I am not a happy camper. > On May 3, 2011, at 7:37 PM, Zachary Kline wrote: > >> Hi Christine, >> I would be sure that the disk is oriented properly, and try the whole >> process again. I don't know if your MacBook is a slot loader or not? My >> MacBook Pro is, and I just push gently until the machine takes the disk in. >> How old is your machine? If it's not terribly new some kind of weird >> hardware defect may have cropped up, though I still think that rather >> unlikely. >> All the best, >> Zack. >> On May 3, 2011, at 4:22 PM, Christine Grassman wrote: >> >>> Tried command eject and option eject. Every few tries I hear a very quick, >>> slight clicky sound, but nothing else. The disk goes in about halfway, >>> (with no sound or tray moving) then stops dead and won't go further. A >>> slight shove meets with resistance. >>> Christine >>> On May 3, 2011, at 7:16 PM, Tony Hernandez wrote: >>> >>>> Hi Christine. To be sure that you have no disk in the drive, the keystroke >>>> is option-eject. I don't know if this will help you, but when I first >>>> tried to do this, I was putting the disk in upside down. The Macbook took >>>> my disk in and then spit it back out after a few seconds. I turned the >>>> disk over to insert it mirror side down and that worked. I'm sorry for not >>>> being any more helpful than that. >>>> Tony Hernandez >>>> “Let us hear the conclusion of the whole matter: Fear God, and keep his >>>> commandments: for this [is] the whole [duty] of man. For God shall bring >>>> every work into judgment, with every secret thing, whether [it be] good, >>>> or whether [it be] evil.” (Ecclesiastes 12:13-14) >>>> http://dutyofman.net >>>> >>>> On May 3, 2011, at 7:10 PM, Christine Grassman wrote: >>>> >>>>> OK, so this is the first time I am attempting to put a CD into my >>>>> MacBook. My husband had no trouble with his MacBook, so it's not the CD. >>>>> I hit Eject, but nothing happened --just on the off chance there was a >>>>> disk in there. I tried Restarting. I tried to find any documentation >>>>> about a lcking mechanism on the drive, but nothing is coming up under >>>>> Spotlight -- I checked Security preferences, which is the only place >>>>> where "unlock" came up. Is this a defect, or is there some simple >>>>> maneuver I must do? >>>>> Christine >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> To unsubscribe from this group, send email to >>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>> >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> To unsubscribe from this group, send email to >>> macvisionaries+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
