Cheree Heppe here: Around here, the Apple stores, at least the two I know of and visit in the city, fix things fast and are easy to get to independently.
Regards, Cheree Heppe Sent from my iPhone On 03/05/2011, at 5:05 PM, Zachary Kline <zkl...@speedpost.net> wrote: > Hi Christine, > Urgh. I'm sorry you'll have to do that. Here's hoping they get it fixed > quickly. From all I've heard, APple tech support is usually quite good. Is > your MacBOok still in warranty? If it's only two months old, I'd imagine so. > All the best, > Zack. > On May 3, 2011, at 4:57 PM, Christine Grassman wrote: > >> Nope, it's brand-new, just over two months. Just called Apple and they told >> me I have to mail it in or bring it in. I am not a happy camper. >> On May 3, 2011, at 7:37 PM, Zachary Kline wrote: >> >>> Hi Christine, >>> I would be sure that the disk is oriented properly, and try the whole >>> process again. I don't know if your MacBook is a slot loader or not? My >>> MacBook Pro is, and I just push gently until the machine takes the disk in. >>> How old is your machine? If it's not terribly new some kind of weird >>> hardware defect may have cropped up, though I still think that rather >>> unlikely. >>> All the best, >>> Zack. >>> On May 3, 2011, at 4:22 PM, Christine Grassman wrote: >>> >>>> Tried command eject and option eject. Every few tries I hear a very quick, >>>> slight clicky sound, but nothing else. The disk goes in about halfway, >>>> (with no sound or tray moving) then stops dead and won't go further. A >>>> slight shove meets with resistance. >>>> Christine >>>> On May 3, 2011, at 7:16 PM, Tony Hernandez wrote: >>>> >>>>> Hi Christine. To be sure that you have no disk in the drive, the >>>>> keystroke is option-eject. I don't know if this will help you, but when I >>>>> first tried to do this, I was putting the disk in upside down. The >>>>> Macbook took my disk in and then spit it back out after a few seconds. I >>>>> turned the disk over to insert it mirror side down and that worked. I'm >>>>> sorry for not being any more helpful than that. >>>>> Tony Hernandez >>>>> “Let us hear the conclusion of the whole matter: Fear God, and keep his >>>>> commandments: for this [is] the whole [duty] of man. For God shall bring >>>>> every work into judgment, with every secret thing, whether [it be] good, >>>>> or whether [it be] evil.” (Ecclesiastes 12:13-14) >>>>> http://dutyofman.net >>>>> >>>>> On May 3, 2011, at 7:10 PM, Christine Grassman wrote: >>>>> >>>>>> OK, so this is the first time I am attempting to put a CD into my >>>>>> MacBook. My husband had no trouble with his MacBook, so it's not the >>>>>> CD. I hit Eject, but nothing happened --just on the off chance there >>>>>> was a disk in there. I tried Restarting. I tried to find any >>>>>> documentation about a lcking mechanism on the drive, but nothing is >>>>>> coming up under Spotlight -- I checked Security preferences, which is >>>>>> the only place where "unlock" came up. Is this a defect, or is there >>>>>> some simple maneuver I must do? >>>>>> Christine >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>>> To unsubscribe from this group, send email to >>>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>>> For more options, visit this group at >>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>> >>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> To unsubscribe from this group, send email to >>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> To unsubscribe from this group, send email to >>> macvisionaries+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
