Hi Robert and others. 

        I just found I still had this thread in my messages so I wanted to add 
that I don’t have experience with Super Duper but if I were starting over I’d 
use that app over Carbon Copy Cloner.  The reason is the VO support Robert 
mentions.

        I’ve had good luck with CCC but the developer doesn’t seem to go out of 
his way to make sure the app is fully accessible.  Recent experience after 
upgrading my Mac was that I had to set up CCC again to have full access to my 
hard drive.  This required dragging a fish icon to the table in the security 
settings.

        I remember years ago writing to the developer asking for another 
solution.  He sent me a reply but it was not workable.  So, in the end I used 
sighted help.

It sounds like Super Duper would not have this issue and likely be easier to 
use.

I will say the CCC clone worked perfectly when I needed it, so having a 
bootable clone in your back up solution is something I’d recommend.

Eric Caron 



> On Mar 12, 2020, at 1:06 PM, Robert Carter <nc5rn...@gmail.com> wrote:
> 
> Hi Jean,
> 
> I have been using Back Blaze for the last several years.
> 
> I have found it to be accessible enough for my needs. I should say that it is 
> the third part of my backup approach. I also use Apple’s time machine and 
> each week I make a clone of my computer using SuperDuper. BackBlaze is the 
> off sight backup portion just in case something happens to both my SuperDuper 
> and time machine backups.
> 
> I have never tried to restore from Back Blaze other than to login and grab a 
> file or two that I needed. I was able to navigate around in my backup with 
> VoiceOver well enough to locate the files that I wanted. Also, for a 
> reasonable price, Back Blaze will send you a copy of your backup on a hard 
> drive. I have found them to be very reliable and reasonably priced. Again, I 
> choose not to use them as my only backup but as a part of the whole backup 
> strategy. If you want to start cloning your Mac, I recommend SuperDuper. It 
> is totally accessible and the developer is very committed to VoiceOver.
> 
> Take care,
> 
> Robert Carter
> 
> 
> 
>> On Mar 10, 2020, at 4:25 PM, jean parker <radiofore...@gmail.com> wrote:
>> 
>> Hello All:
>> 
>> I am considering purchasing Backblaze and have some questions. I am a bit 
>> hesitant because they do not publish a customer support phone number and 
>> they don't say anything about accessibility on their web site. Thus, I would 
>> like to hear from the group about your experiences as follows:
>> 
>> 1. I did the preliminary backup as part of the 15 day free trial. I found 
>> the interface to select drives tricky to use so I am not sure exactly what 
>> is selected for backup and what is excluded.
>> 
>> 2. Naturally, the ultimate objective of having such a service is to be able 
>> to restore files in case of a problem. I went to the view and restore files 
>> interface but was also not able to find things like documents, desktop, 
>> downloads etc. How does this work and is the restore process accessible? If 
>> so, how is it done with voiceover?
>> 
>> 3. What is people's experience with their customer support? Are they 
>> responsive? Do they have enough knowledge to be conversant about how to 
>> perform functions using voiceover?
>> 
>> Replying off list is fine in order to reduce clutter on the list. My email 
>> is:
>> radioforever @gmail.com
>> 
>> Many thanks in advance for your help.
>> 
>> Jean
>> 
>> 
>> 
>> Jean Parker, Ph.D.
>> www.buildingresilience.global
>> Check out my book
>> “Emergency Preparedness Through Community Cohesion: An Integral Approach To 
>> Resilience:
>> available in ebook and hard-back
>> https://www.routledge.com/Emergency-Preparedness-through-Community-Cohesion-An-Integral-Approach/Parker/p/book/9781138327887?utm_source=outlook&utm_medium=email&utm_campaign=B190507833
>> 
>> 
>> 
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