Hello All: I am considering purchasing Backblaze and have some questions. I am a bit hesitant because they do not publish a customer support phone number and they don't say anything about accessibility on their web site. Thus, I would like to hear from the group about your experiences as follows:
1. I did the preliminary backup as part of the 15 day free trial. I found the interface to select drives tricky to use so I am not sure exactly what is selected for backup and what is excluded. 2. Naturally, the ultimate objective of having such a service is to be able to restore files in case of a problem. I went to the view and restore files interface but was also not able to find things like documents, desktop, downloads etc. How does this work and is the restore process accessible? If so, how is it done with voiceover? 3. What is people's experience with their customer support? Are they responsive? Do they have enough knowledge to be conversant about how to perform functions using voiceover? Replying off list is fine in order to reduce clutter on the list. My email is: radioforever @gmail.com Many thanks in advance for your help. Jean Jean Parker, Ph.D. www.buildingresilience.global Check out my book “Emergency Preparedness Through Community Cohesion: An Integral Approach To Resilience: available in ebook and hard-back https://www.routledge.com/Emergency-Preparedness-through-Community-Cohesion-An-Integral-Approach/Parker/p/book/9781138327887?utm_source=outlook&utm_medium=email&utm_campaign=B190507833 -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/B52F45F8-7AC7-44EC-9106-526D81F9343C%40gmail.com.
