Hi, A couple of things to consider:
1. Like with a finger-print iPhone, if the iPhone is off, it will require your pass-code. 2. Know that as soon as you wake the iPhone, it will start searching for your face. Consider this for the next item. 3. Make sure that Raise to Wake is turned off. This is in Settings, Display & Brightness. Disable it as it can cause the iPhone to start searching before you're ready. 4. As you note during the Face ID setup, the iPhone is looking at your face from multiple angles. Thus a perfect alignment is not necessarily needed. Make sure though that the face of the iPhone is pointed towards your face, and that it is a foot or more away when you hit the side button. As soon as the side button is pressed, the iPhone will begin searching for your face to authenticate. If you get the double-haptic vibration, it has accepted your face and you're ready to go. If you get the triple or quadruple haptic vibration, then it failed. In that case, press the side button, wait a second then press the side button again to let it try once more. 5. If there is a notification on the screen, like an iMessage, you can authenticate with Face ID, then simply double-tap on the notification to go stragiht to Messages without the need to do the swipe up from bottom to unlock gesture. HTH. Later... Tim Kilburn Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On May 7, 2019, at 19:55, Mary Jo Partyka <choir...@gmail.com> wrote: Hi, Tim, I was looking at some responses to the face-id dilemma. I had someone from Apple Support help me reset my face-id and it worked. However, i tried to unlock it several times with no success. Is there a certain way I should be holding my phone to make it work? iI have my attention features off and am just confused. Mary Jo Partyka choir...@gmail.com <mailto:choir...@gmail.com> > On May 7, 2019, at 11:08 AM, 'Tim Kilburn' via MacVisionaries > <macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>> > wrote: > > Hi, > > I don't have any real issues with Face ID. Do you have the Attention feature > disabled? Normally, I just pull out my iPhone, put it in a close enough > proximity to normal position, then press the side button. Within a very > short time, I feel the double-haptic vibration and I'm good to go. It > doesn't even need to be in perfect position. I can have it a little off to > the side, or a little higher or lower than my face, and it unlocks just fine. > I only need to enter the pass-code once every week or two. The times that I > do have an issue with it not recognizing my face, I just lock the screen, > wait a second or so then go through the process again and it unlocks. > > Later... > > Tim Kilburn > Apple Teacher > (with Swift Playgrounds Recognition) > Fort McMurray, AB Canada > > On May 7, 2019, at 08:38, Mika Pyyhkala <pyyhk...@gmail.com > <mailto:pyyhk...@gmail.com>> wrote: > > I got the iPhone 10S around launch time, and while of course face id > technically works with VoiceOver, I find its much less efficient and > time consuming than touch id. It seems to take more effort than it > did with touch id. > > At least a few to several times a day I have to manually enter my > passcode. This was rarely the case with touch id, maybe with touch > id, I might have to manually enter my passcode a few times a week > rather than a few times a day. > > I have to concentrate a little bit to get face id to work where as the > touch id "just worked," it was kind of like breathing you never had to > even think about it for a nanosecond. > > I wish someone did a study to see how much longer it takes VoiceOver > users to unlock the phone with face id instead of touch id. I would > be shocked if it the same or faster. > > It probably takes, I'm just guessing, an extra 1-3 seconds on average > to unlock the phone. > > I find it also is a much less natural movement to have to pull the > phone pretty far from my face to unlock it as opposed to using the > fingerprint. > > I am curious if the rest of you have this experience, or if you have > gotten face id to the point whereyou think its just as efficient and > does not take any longer than touch id. > > I'm not sure if Jonathan Mosen still reads this list but he has > mentioned as an example and data point that he does not miss the > touch id and he does not find the face id to be less efficient. > > I would hate to go backwards but I find the face id to be at least a > moderate annoyance when I was used to touch id working nearly > perfectly 99% of the time. > > Best, > Mika > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. 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